ISO 9001:2000 Quality Registration Step-by-Step
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ISO 9001:2000 Quality Registration Step-by-Step
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Book Description
Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY WORLD
This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The accompanying companion website contains the text of a complete quality manual along with all necessary operating procedures. The book explains why and how to achieve or upgrade to ISO 9001:2000.
The proven successful straightforward approach will initially save you money in consultancy fees and will also help you bypass the trial and error stages. In addition to a successful registration or upgrade, you will continually achieve savings by putting in place effective, efficient and economical management systems.
Fred Dobb is a Regional Director of CQA, one of the oldest accredited certification bodies, specializing and with particular expertise in the construction industry, but also covering the whole range of manufacturing, service and other industrial and business sectors. He is a Registered Lead Assessor with experience in a plethora of situations; this practical experience is brought to bear in this essentially practical guide.
Table of Contents
Clear priorities; Why bother?; The basic principles; The programme or steps leading to successful registration; Notes on writing the Quality Policy Manual; Notes on writing the Operating Procedures; Notes on training Internal Auditors; The role of the Quality Assurance Manager and the relationship between ISO 9000 and practical TQM; Advice on consultants; Annex A: A draft model or workbook to prepare your Quality Policy Manual; Annex B: A draft model or workbook to prepare all your required Operating Procedures (with variations as required for different manufacturing environments and for service organisations); Annex C: Notes on addressing clause 4.4, Design control; Annex D: Useful international names and addressees; Annex E: Practical definitions and explanation of terms.
Reviews
"The book is easy to read and the detailed examples are an asset." - Bolton Institute, UK
Support Material
Ancillaries
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Student Resources
Download these free resources to help you in your studies.
Draft Procedures
- List of Procedures
- OP01 Contract Review
- OP02 Purchasing Procedure
- OP03 Control processes final and test
- OP04 Control of material
- OP05 Control of equipment
- OP06 Training Procedure
- OP07 Management
- OP08 Control documents
- OP09 Quality Inspection Test Records
- OP10 Quality Objectives Improvement
- OP11 Interna External Communication
- OP12 Blank Design Development
Draft Quality Policy Manual
Evaluation of Suppliers
Download Evaluation of Suppliers
Draft Quality Policy Manual
- Approved Suppliers List
- Audit Noncompliance Observation form
- Audit Summary Form
- Calibration Check_Period Measurement
- Concession Register
- Contract Register client specs drawings
- Contract Review Checklist large contracts
- Control Sheet QA Document Transmittal
- Cost Estimating Sheet
- Customer complaint Poor Service
- Customer Concession form
- Document change request
- DQS FORMS File Index
- Goods Inward Record Book left
- Goods Inward Record Book right
- Goods Inward Record Card
- Induction Record Card
- Internal Audits schedule
- Internal Concession form
- Labels Inspection Status sheet 1
- Labels Inspection Status sheet 2
- List Guidance Notes
- List of Forms
- List Work Instructions
- Log corrective action requests
- Log Quality Improve jobs
- Master list external leaflets
- Master list test equipment
- Measuring Test equip record external
- Measuring Test equip record inhouse
- Process equipment maintenance
- Process equipment maintenance card
- Product corrective preventitive form
- Proposal Quality Improvement Project
- Purchase Order
- Quality Objectives Continual Improvement
- Questionnaire Assessment Suppliers
- Questionnaire covering letter
- Records Storage
- Site Visit Report
- Sketch or plan
- Standing Work Instruction actuators
- Standing Work Instruction widgets
- Team Work Inspection
- Training Review Record
- Transmittal QA Documentation
- Travelling Job Card
- Work Specification
- Workmarks
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Instructor Resources
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