Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success, 1st Edition (Hardback) book cover

Improving Business Process Performance

Gain Agility, Create Value, and Achieve Success, 1st Edition

By Joseph Raynus

Auerbach Publications

345 pages

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Paperback: 9780367382629
pub: 2019-09-19
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Hardback: 9781420072495
pub: 2011-06-22
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pub: 2016-04-19
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Description

The managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies around the world are being challenged to improve performance, reshape operations, and adapt swiftly to new opportunities. With an abundance of improvement methodologies and frameworks like BPM, BPI, Six Sigma, and Lean, many question where to begin.





Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success surveys and integrates the quantitative improvement approaches currently gaining momentum—including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card—to show you exactly where to begin. The author details a methodology for building a measurements framework that will help you monitor events, and also provides a feedback loop for analysis, goal, and strategy adjustments. This framework can be customized and linked to your company’s overall strategy to supply critical feedback on your improvement efforts.

Table of Contents

The Paradigm. The Change. Dynamic Balance of Strategy and Performance. Impact Framework. The Value Planning Domain. Value Management Domain. Value Sustainment Domain. Business Process Management. Tools of Probletunity. Dashboards and Scorecards. Appendices: Probletunity. Probletunity-the Bridge to Business Agility. Development and Implementation of Human Capital Measures and Dashboards. Clinical Trial Process Specification.

About the Author

Raynus, Joseph

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
COM051230
COMPUTERS / Software Development & Engineering / General