Industry Risk Communication ManualImproving Dialogue with Communities: 1st Edition (Hardback) book cover

Industry Risk Communication ManualImproving Dialogue with Communities

1st Edition

By Billie Jo Hance

CRC Press

160 pages

Purchasing Options:$ = USD
Hardback: 9780873712743
pub: 1990-07-05

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This practical manual is written in a clear, concise manner and addresses many unanswered questions about communication and the community. The book is special in that it focuses on the "hows" rather than the "whys." It reveals how to be a better communicator, how to explain technical information in lay terms, and how to find ways to reach out to the community. Industry Risk Communication Manual provides you ready access to current thinking and practice on environmental risk communication.

This manual will allow you to think through risk communication problems and plan risk communication strategies. It also will provide you with examples and instant experience from over 30 experts who have found themselves in similar situations. Developed by one of the leading programs on risk communication, this book provides easy-to-follow guidelines, checklists, and examples for plant managers, public information specialists, technical staff, executives, and managers who need to deal with the public regarding how their company's business relates to environmental risk issues.

Table of Contents


List of Interviewees

Managers' Questions About Risk Communication

Risk Communication Fundamentals

The Process of Risk Communication

Talking About the Numbers

Talking With the Media

Setting the Stage

Ten Ways to Avoid Communicating about Risk

Suggestions for Further Reading

Indices of Guidelines and Checklists

Subject Categories

BISAC Subject Codes/Headings:
LAW / Environmental
TECHNOLOGY & ENGINEERING / Environmental / General