Intercultural Competences: 1st Edition (Paperback) book cover

Intercultural Competences

1st Edition

By Patrick T.H.M. Janssen


240 pages | 27 Color Illus.

Purchasing Options:$ = USD
Paperback: 9789001893101
pub: 2019-11-27
Available for pre-order. Item will ship after 27th November 2019
Hardback: 9780367818753
pub: 2019-11-27
Available for pre-order. Item will ship after 27th November 2019

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In a multicultural environment, having intercultural competences is the most important determining factor between success and failure.

This concise book introduces the topic for students and scholars. Building upon an accessible understanding of cultural differences, the author provides various models for understanding and framing culture. Theory is linked to practice by examining how to deal with intercultural conflicts via practical examples and advice.

Students striving to perform well in intercultural environments, will benefit from reading this book which helps them convert models and cultural knowledge into practical skills.

Table of Contents

Part 1: What is culture?

1. Dynamic definition of culture

2. Where does culture come from?

3. Cultural identity

Part 2: Acquiring knowledge: the science behind culture

4. Measuring cultural differences

5. Working with the Model of Geert Hofstede

6. Working with the model of Richard Lewis

Part 3: Learning competences: intercultural communication

7. Cultural aspects of communication

8. Effective communication with other cultures

9. Recognizing hidden cultural communication

10. Dealing with cultural conflicts

About the Author

Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUSINESS & ECONOMICS / Organizational Behavior