1st Edition

Interpersonal Communication
Putting Theory into Practice





ISBN 9780415807524
Published January 3, 2013 by Routledge
464 Pages

USD $105.00

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Book Description

Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don’t. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning. Interpersonal Communication: Putting Theory into Practice draws on theory and research in the interpersonal communication discipline to help you identify strategies to improve your communication skills. Denise and Jen introduce interpersonal communication as a subject of scientific research that has enormous relevance to your daily lives. You will learn to use what researchers have discovered about interpersonal communication to improve your own ability to communicate well. You will also read about contemporary research in interpersonal communication, a foundation for establishing skill-building tips.

In making research accessible, Denise and Jen show that communication scholars tackle important questions that have real-life relevance, and they dispel myths about interpersonal communication. A touchstone throughout this book is a commitment to topics and applications that can help you in many different situations and throughout your life. The companion website provides self-assessment quizzes, video interviews with scholars, and more. When you have finished reading this text, you will be better prepared to communicate effectively in all areas of your world, with skills and understanding that you can use to improve your interactions with the people around you.

Table of Contents

Chapter 1. Introduction

WHAT IS INTERPERSONAL COMMUNICATION?

INTERPERSONAL COMMUNICATION IS AN ART

INTERPERSONAL COMMUNICATION IS A SCIENCE

SUMMARY

PART 1: FOUNDATIONS

Chapter 2. Culture

WHAT IS CULTURE?

CULTURE AND COMMUNICATION

INTERCULTURAL COMMUNICATION

SUMMARY

Chapter 3. Self and Identity

WHAT IS THE SELF?

IDENTITY: HOW YOU COMMUNICATE YOUR SELF

HOW IDENTITIES CHANGE

SUMMARY

Chapter 4. Perception and Attribution

WHAT IS PERCEPTION?

WHAT IS ATTRIBUTION?

FACTORS THAT AFFECT PERCEPTION AND ATTRIBUTION

PART 2: INTERPERSONAL INTERACTION

Chapter 5. Verbal Messages

WHAT IS VERBAL COMMUNICATION?

THE RULES OF LANGUAGE

FACTORS THAT AFFECT LANGUAGE USE

BIASED LANGUAGE

SUMMARY

Chapter 6. Nonverbal Messages

WHAT IS NONVERBAL COMMUNICATION?

THE FUNCTIONS OF NONVERBAL MESSAGES

INDIVIDUAL DIFFERENCES

COMBINING VERBAL AND NONVERBAL CUES

SUMMARY

Chapter 7. Emotions

WHAT ARE EMOTIONS?

FEELINGS AND COMMUNICATION

INDIVIDUAL DIFFERENCES

THE DARK SIDE OF EMOTIONS IN CLOSE RELATIONSHIPS

SUMMARY

Chapter 8. Dynamic Listening

WHAT IS LISTENING?

ACTIVE LISTENING

LISTENING FOR RELATIONSHIP INFORMATION

SUMMARY

PART 3: INTERPERSONAL RELATIONSHIPS

Chapter 9. Developing Relationships

FORMING RELATIONSHPS

ESCALATING RELATIONSHIPS

ENDING RELATIONSHIPS

WHEN THINGS GO WRONG

SUMMARY

Chapter 10. Intimate Relationships

WHAT IS INTIMACY?

MAINTAINING INTIMATE RELATIONSHIPS

INDIVIDUAL DIFFERENCES IN INTIMACY

EXTREMES OF INTIMACY

SUMMARY

Chapter 11. Families

WHAT IS A FAMILY?

COMMUNICATION IN FAMILY SYSTEMS

THE FAMILY LIFESPAN

SUMMARY

PART 4: STRATEGIC INTERPERSONAL COMMUNICATION

Chapter 12. Influence

GOALS

INFLUENCE MESSAGES

INTERPERSONAL INFLUENCE IN ACTION

SUMMARY

Chapter 13. Managing Conflict

WHAT IS CONFLICT?

MANAGING CONFLICT

CONFLICT DYNAMICS

SUMMARY

Chapter 14. Comfort and Support

PROVIDING COMFORT

INDIVIDUAL DIFFERENCES

COMFORT WHEN IT COUNTS

SUMMARY

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Support Material

Companion Website

Please visit our companion website for additional support materials.