Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don’t. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning. Interpersonal Communication: Putting Theory into Practice draws on theory and research in the interpersonal communication discipline to help you identify strategies to improve your communication skills. Denise and Jen introduce interpersonal communication as a subject of scientific research that has enormous relevance to your daily lives. You will learn to use what researchers have discovered about interpersonal communication to improve your own ability to communicate well. You will also read about contemporary research in interpersonal communication, a foundation for establishing skill-building tips.
In making research accessible, Denise and Jen show that communication scholars tackle important questions that have real-life relevance, and they dispel myths about interpersonal communication. A touchstone throughout this book is a commitment to topics and applications that can help you in many different situations and throughout your life. The companion website provides self-assessment quizzes, video interviews with scholars, and more. When you have finished reading this text, you will be better prepared to communicate effectively in all areas of your world, with skills and understanding that you can use to improve your interactions with the people around you.
Table of Contents
Chapter 1. Introduction
WHAT IS INTERPERSONAL COMMUNICATION?
INTERPERSONAL COMMUNICATION IS AN ART
INTERPERSONAL COMMUNICATION IS A SCIENCE
PART 1: FOUNDATIONS
Chapter 2. Culture
WHAT IS CULTURE?
CULTURE AND COMMUNICATION
Chapter 3. Self and Identity
WHAT IS THE SELF?
IDENTITY: HOW YOU COMMUNICATE YOUR SELF
HOW IDENTITIES CHANGE
Chapter 4. Perception and Attribution
WHAT IS PERCEPTION?
WHAT IS ATTRIBUTION?
FACTORS THAT AFFECT PERCEPTION AND ATTRIBUTION
PART 2: INTERPERSONAL INTERACTION
Chapter 5. Verbal Messages
WHAT IS VERBAL COMMUNICATION?
THE RULES OF LANGUAGE
FACTORS THAT AFFECT LANGUAGE USE
Chapter 6. Nonverbal Messages
WHAT IS NONVERBAL COMMUNICATION?
THE FUNCTIONS OF NONVERBAL MESSAGES
COMBINING VERBAL AND NONVERBAL CUES
Chapter 7. Emotions
WHAT ARE EMOTIONS?
FEELINGS AND COMMUNICATION
THE DARK SIDE OF EMOTIONS IN CLOSE RELATIONSHIPS
Chapter 8. Dynamic Listening
WHAT IS LISTENING?
LISTENING FOR RELATIONSHIP INFORMATION
PART 3: INTERPERSONAL RELATIONSHIPS
Chapter 9. Developing Relationships
WHEN THINGS GO WRONG
Chapter 10. Intimate Relationships
WHAT IS INTIMACY?
MAINTAINING INTIMATE RELATIONSHIPS
INDIVIDUAL DIFFERENCES IN INTIMACY
EXTREMES OF INTIMACY
Chapter 11. Families
WHAT IS A FAMILY?
COMMUNICATION IN FAMILY SYSTEMS
THE FAMILY LIFESPAN
PART 4: STRATEGIC INTERPERSONAL COMMUNICATION
Chapter 12. Influence
INTERPERSONAL INFLUENCE IN ACTION
Chapter 13. Managing Conflict
WHAT IS CONFLICT?
Chapter 14. Comfort and Support
COMFORT WHEN IT COUNTS
Please visit our companion website for additional support materials.