Introduction to Industrial/Organizational Psychology provides an accessible approach to psychological theory and its applications to the world of work. Using both classic theories and research along with the latest developments and innovations, this student-centered text shows practical applications of theoretical concepts using examples from work situations that students may be familiar with—such as service industries, internet companies, and startups—in addition to traditional office and factory work settings. Each chapter includes key terms and review questions, and the text features special sections highlighting applications of I/O psychology theories, psychological approaches to everyday work situations, and current areas of research and practice.
The seventh edition is thoroughly updated to include the latest research on each key topic. It also includes expanded coverage of international issues, job engagement, and emerging topics in the field, such as workplace bullying, virtual teams and organizations, agile organization structures, and web-based training and assessment. The book will be of interest to undergraduate students in introductory I/O psychology or psychology of work behavior courses.
For additional resources, please consult the Companion Website at www.routledge.com/cw/riggio, where instructors will find an expanded instructor’s manual, test bank, and lecture slides, and students will find chapter summaries and learning objectives.
Ronald E. Riggio is the Henry R. Kravis Professor of Leadership and Organizational Psychology at Claremont McKenna College. He has published nearly two-dozen authored or edited books and more than 150 articles and book chapters.
‘Ron Riggio has done it again! As with the first six editions of his book, the seventh is a solid introduction to both the science and practice of Industrial/Organizational Psychology. Students are exposed to all the major topical areas of the discipline within a multilevel perspective, receiving instruction at the individual, group, and organizational levels.’ —Michael D. Coovert, Professor, University of South Florida
‘Among a score of fine I/O textbooks today, Ronald Riggio's volume has stood out the past decade, in several ways that my students and I have appreciated. It is concise yet thorough, evidence-based, well-organized, with helpful sidebars, thoughtful review questions, a comprehensive glossary, and useful instructor resources. Professor Riggio has a clear command and passion for his topic of I/O psychology, which his book is able to communicate to undergraduates studying this important field.’ —Harold Takooshian, Past-President, Division of International Psychology, American Psychological Association; Professor and Director of Organizational Leadership, Fordham University
Part I: Introduction
1. Introduction: Definitions and History
2. Research Methods in Industrial/Organizational Psychology
Part II: Personnel Issues
3. Job Analysis: Understanding Work and Work Tasks
4. Employee Recruitment, Selection, and Placement
5. Methods for Assessing and Selecting Employees
6. Evaluating Employee Performance
7. Employee Training and Development
Part III: Worker Issues
9. Positive Employee Attitudes and Behaviors
10. Worker Stress, Negative Employee Attitudes and Behaviors
Part IV: Work Group and Organizational Issues
11. Communication in the Workplace
12. Group Processes in Work Organizations
14. Influence, Power, and Politics
15. Organizational Structure, Culture, and Development