Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes: 1st Edition (Hardback) book cover

Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes

1st Edition

By Donald F. Blumberg

CRC Press

296 pages | 42 B/W Illus.

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pub: 2004-11-29
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Description

Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the end of their useful lives. Life cycles are getting shorter, and efficient handling can save large amounts of money since many materials can be extracted and reused or redistributed. Reverse logistics (RL) and closed loop supply chains (CLSC) have garnered growing interest as a way to manage this reverse flow of product in a cost effective way.

Introduction to Management of Reverse Logistics (RL) and Closed Loop Supply Chain(CLSC) Processes provides an overall treatment of CLSC and RL, a qualitative and quantitative presentation of the size and dimensions of the overall market and industry, and a look at future trends. The author discusses key issues and trends in management and operation, strategic, tactical, and operational issues for implementation, and a pragmatic evaluation of the realities of running a CLSC or an RL business.

Since most supply chains are not designed to handle reverse materials flows effectively, this is a crucial resource for managers who wish to ensure a smooth flow of materials while extracting the maximum value from returned and end-of-life goods.

Table of Contents

INTRODUCTION TO CLOSED LOOP SUPPLY CHAINS AND REVERSE LOGISTICS

Reverse Logistics and Closed Loop Supply Chain Service

Overview of Reverse Logistics and Closed Loop Supply Chain Models

Product vs. Parts Returns

Strategic Issues in Closed Loop Supply Chains

Summary

THE BUSINESS OF CLOSED LOOP SUPPLY CHAINS AND REVERSE LOGISTICS

Introduction

Introduction to Life Cycle Management

Trends and Opportunities

OVERVIEW OF THE MARKET FOR CLOSED LOOP SUPPLY CHAIN AND REVERSE LOGISTICS SERVICES

Introduction

Key Trends

Reasons for Using Reverse Logistics and Repair Services

General Characteristics of Closed Loop Supply Chains and Reverse Logistics Services

The Structure, Size, Dimensions, and Forecast of the Market

Depot Repair and Value-Added Services

Operating Dynamics of the Reverse Logistics and Closed Loop Supply Chain Markets

Competitive Evaluation

MANAGING HIGH TECH CLOSED LOOP SUPPLY CHAINS AND SERVICE PARTS LOGISTICS

Introduction

Closed Loop Supply Chain Strategy

Factors Affecting Efficiency and Productivity of Closed Loop Supply Chain Management and Control

Advanced Forecasting Mechanisms for Closed Loop Supply Chain Management and Control

Control Mechanisms within the Logistics Pipeline

Closed Loop Supply Chain Management Systems

High Tech Closed Loop Supply Chains Metrics and Parameters

High Tech Product Return Experience

Summary

MANAGING CONSUMER GOODS REVERSE LOGISTICS

Introduction

Manufacturer Consumer Goods Management Structure

Retailer/Distributor Consumer Goods Management Structure

Consumer Goods Return Rates

Summary

DEPOT REPAIR AND ITS ROLE IN CLOSED LOOP SUPPLY CHAINS AND REVERSE LOGISTICS

Introduction

Structure of the Depot Repair Market

Depot Repair Operating Models

WARRANTY MANAGEMENT, RETURN PROCESS, AND BENCHMARKS

Introduction: Types of Warranties

SECONDARY MARKETS AND FINAL DISPOSAL OF RETURNED PRODUCTS AND MATERIALS

Introduction

Offshore Secondary Markets

Use of Third Party Service Providers

ADVANCED SYSTEMS AND TECHNOLOGY FOR MANAGING CLOSED LOOP SUPPLY CHAINS AND REVERSE LOGISTICS PROCESSES

Introduction

Systems and Technology for Consumer Goods Operations High Tech Logistics System for Closed Loop Supply Chain Management

Logistics Support Management Systems Functions and General Specifications

Other Technology Supporting Reverse Logistics and Closed Loop Systems

Configuration Control

Logistics Management Systems Technology State-of-the-Art

Impact and Value of Advanced Logistics Management Systems

BRINGING IT ALL TOGETHER: MANAGING REVERSE LOGISTICS AND CLOSED LOOP SUPPLY CHAIN PROCESSES

Introduction

Stage 1 - Establishment of Market Focus

Stage 2 - Collection of Data on Existing Processes and Structures

Stage 3 - Establish Strategic Direction and Business Plan

Stage 4 - Determine and Establish a Management Organization and Operating Structure

Stage 5 - Development and Implementation of a Business Model

Stage 6 - Full Operations

Use of Third Party Service Providers

Summary and Conclusion: Management of Closed Loop

SUPPLY CHAIN AND REVERSE LOGISTICS PROCESS DIRECTIONS AND TRENDS

Introduction

Long-Term Impact of Green Laws

Recommendations

APPENDIX A

Closed Loop Supply Chains and Reverse Logistics Bibliography

APPENDIX B

Forecasting Methodology and Special Data Sources Used to Develop Benchmark and Market Forecasts

APPENDIX C

Additional Data Sources on Reverse Logistics and Closed Loop Supply Chain Operations and Performance

APPENDIX D

Firms Providing Reverse Logistics Services

APPENDIX E

The Waste Electrical and Electronic Equipment (WEEE) Directive of the European Union

INDEX

Subject Categories

BISAC Subject Codes/Headings:
BUS070050
BUSINESS & ECONOMICS / Industries / Manufacturing Industries
BUS076000
BUSINESS & ECONOMICS / Purchasing & Buying