This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.
1. Introducing Knowledge Management Part I: Principles of Knowledge Management 2. The Nature of Knowledge 3. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies 4. Knowledge Management Solutions: Processes and Systems 5. Organizational Impacts of Knowledge Management Part II: Knowledge Management Technologies and Systems 6. Knowledge Application Systems: Systems that Utilize Knowledge 7. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge 8. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge 9. Knowledge Discovery Systems: Systems that Create Knowledge Part III: Management and the Future of Knowledge Management 10. Emergent Knowledge Management Practices 11. Factors Influencing Knowledge Management 12. Leadership and Assessment of Knowledge Management 13. The Future of Knowledge Management