Knowledge Management : Systems and Processes book cover
2nd Edition

Knowledge Management
Systems and Processes

ISBN 9780765639158
Published December 17, 2014 by Routledge
382 Pages

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Book Description

This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.

Table of Contents

1. Introducing Knowledge Management  Part I: Principles of Knowledge Management  2. The Nature of Knowledge  3. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies  4. Knowledge Management Solutions: Processes and Systems  5. Organizational Impacts of Knowledge Management  Part II: Knowledge Management Technologies and Systems  6. Knowledge Application Systems: Systems that Utilize Knowledge  7. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge  8. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge  9. Knowledge Discovery Systems: Systems that Create Knowledge  Part III: Management and the Future of Knowledge Management  10. Emergent Knowledge Management Practices  11. Factors Influencing Knowledge Management  12. Leadership and Assessment of Knowledge Management  13. The Future of Knowledge Management

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Irma Becerra-Fernandez is the vice president for engagement and professor of management information systems at Florida International University, USA.

Rajiv Sabherwal is professor and Edwin & Karlee Bradberry chair in information systems at the University of Arkansas, USA.