Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service
Preface. Introduction to Knowledge Service Engineering. 21st Century knowledge Society. High-Performance Human-Information network Systems. Human-Knowledge System Interaction. Knowledge-based Systems Engineering. KIBS - Knowledge Intensive Business Services. Knowledge Service Industry. Customers view to Knowledge Service. References.