The purpose of this study, first published in 1985, was to investigate the management practices of the Kuwait City Park System and the relationship of these practices to user satisfaction. The decision making process affecting the parks had been fragmented between three agencies, and this created conflicts in different goals, responsibilities and objectives. The study shows how much impact the uncoordinated and fragmented decisions had on user satisfaction in the parks.
1. Introduction 2. Review of Literature on Decision Making and Survey Techniques 3. Methodology 4. The Study Area 5. Findings 6. Discussion of Results 7. Recommendations