Labor in the Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights, 1st Edition (Hardback) book cover

Labor in the Tourism and Hospitality Industry

Skills, Ethics, Issues, and Rights, 1st Edition

By Abdallah M. Elshaer

Edited by Asmaa M. Marzouk

Apple Academic Press

536 pages | 5 Color Illus. | 25 B/W Illus.

Purchasing Options:$ = USD
Hardback: 9781771887311
pub: 2019-05-30
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Description

An organization’s workforce is arguably the greatest asset of any organization, and the tourism and hospitality is an extremely labor-intensive industry. It is heavily dependent on the human factor to ensure delivery and quality products and services. This volume, Labor in Tourism and Hospitality Industry: Skills, Ethics, Issues, and Rights, takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. It also specifically covers the importance of ethics in the workplace and labor rights. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce.

Table of Contents

Part 1 : Labor Skills

1. The Significance of the Tourism and Hospitality Industry in Employment Creation

Abdallah M. Elshaer and Asmaa M. Marzouk

2. A Critical Analysis of Labor Supply and Demand in the Tourism and Hospitality Industries

Abdallah M. Elshaer and Asmaa M. Marzouk

3. Labor Skills and Training in the Tourism and Hospitality Industry

Abdallah M. Elshaer and Asmaa M. Marzouk

4. Labor Shortage in the Tourism and Hospitality Industry

Abdallah M. Elshaer and Asmaa M. Marzouk

Part 2: Labor Ethics

5. Ethics in the Tourism and Hospitality Industry

Abdallah M. Elshaer

6. Labor Ethics and Social Responsibility in the Tourism and Hospitality Industry

Abdallah M. Elshaer and Asmaa M. Marzouk

Part 3: Labor Issues

7. Labor Turnover in the Tourism and Hospitality Industry

Abdallah M. Elshaer and Asmaa M. Marzouk

8. Tourism and Seasonality

Abdallah M. Elshaer

9. The High Vulnerability of the Tourism Industry to Risks and Emergencies

Abdallah M. Elshaer and Asmaa M. Marzouk

10. Low Wages and Overdependence on Tipping

Abdallah M. Elshaer

11. Workforce Diversity in the Tourism and Hospitality Industry

Asmaa M. Marzouk

12. Technological Change Resistance

Abdallah M. Elshaer

13. Labor Discrimination

Abdallah M. Elshaer and Asmaa M. Marzouk

Part 4: Labor Rights

14. Labor Trafficking in the Tourism and Hospitality Industry

Abdallah M. Elshaer and Asmaa M. Marzouk

15. Social Justice, Human Rights, and Labor Rights

Abdallah M. Elshaer and Asmaa M. Marzouk

About the Author/Editor

Abdallah M. Elshaer, PhD, is an assistant lecturer in the Hotel Studies Department at the Faculty of Tourism and Hotels, University of Sadat City, Egypt, where he has been a faculty member since 2011. Currently, he is a PhD researcher at Pamplin College of Business, Virginia Tech University, Virginia, USA.

Asmaa M. Marzouk, PhD, is an assistant lecturer and a PhD researcher in the Tourism Studies Department at the Faculty of Tourism and Hotels, University of Sadat City, Egypt.

About the Series

Advances in Hospitality and Tourism

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUS038000
BUSINESS & ECONOMICS / Labor
BUS081000
BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism
BUS097000
BUSINESS & ECONOMICS / Workplace Culture
SCI000000
SCIENCE / General