This book represents a selected collection of the writings, from 1950 to 1960, of members of the Human Relations Research Group (HRRG), from UCLA. The writings are followed by independent comments and appraisal from different viewpoints, prepared by distinguished experts in management theory, group psycho-therapy and psychology and sociology.
Part1: Leadership and the Influence Process. 1. Introduction. 1. Some Basic Issues in Human Relations 2. Leadership: A Frame of Reference 3. Cultural Perspectives on Understanding People 4. The Process of Understanding people 5. How to Choose a Leadership Pattern 6. The Introduction of Change in Organizations. 7. Participation by Subordinates. 8. The Management of Differences. Part 2: Sensitivity Training: A Personal Approach to the Development of Leaders. Introduction 9. Looking at Ourselves: A New Focus in Management Training 10. A Sensitivity Training Group in Action 11. Sensitivity Training for the Management team 12. Observations on the Trainer Role: A Case Study 13. Phases of Group Development 14. Assessing the Training Impact Part 3: Studies in Organization Introduction 15. A Look at Formal Organization: The Manager Concept 16. A Look at formal Organization: managerial Decision Making 17. Organization in Action: Bureaucracy in a government Laboratory 18. Developing Objectives and Evaluation Procedures in Research Organizations 19. The Impact of Altered Objectives: Factionalism and Organizational Change in a Research Laboratory 20. Problems of Evaluation: The Impact of Interpersonal Relations on Ratings of Performance 21. Assessing Organizational Effectiveness: Job Satisfaction, Productivity and Morale 22. Assessing Organizational Effectiveness: The Multi-relational Sociometric Survey 23. Relations with the Host: Social Research Faces Industry 24. Relations with the Subject: Problems in the Use of Indirect Methods of Attitude Measurement Part 4: Commentaries. Scientific Concern for the Human Factor in Industry George R Bach. Pscyche, Sensitivity and Social Structure Robert Dubin. Management and Human Relations Lyndall F Urwick. Bibliographies. Indices.