Leading IT Projects: The IT Manager's Guide, 1st Edition (Hardback) book cover

Leading IT Projects

The IT Manager's Guide, 1st Edition

By Jessica Keyes

Auerbach Publications

336 pages | 62 B/W Illus.

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Hardback: 9781420070828
pub: 2008-08-22
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Senior level IT managers are responsible for a wide variety of development projects. For the most part, these individual projects are handled by project managers. However, IT managers must be conversant in the field of project management. Additionally, they must understand the dynamics of managing the project manager and be familiar with the skill sets.

Leading IT Projects: The IT Manager’s Guide provides a detailed roadmap for project success. The book provides information on the technical aspects of project management and also focuses on the human side of project management—leadership skills, team building, and promoting creativity. Overall, it facilitates an extensive understanding of the planning, monitoring, and control of the people, process, and events that occur as a computer system evolves from preliminary concept to operational implementation.

Using ready-to-use forms and templates, this valuable resource enables you to increase productivity and ensures that projects come in on time and within budget.

Table of Contents

Fundamentals of Project Management

Why is Project Planning Important?

Project Management and SDLC





The Project Planning Document

Roles in Project Management

The Project Manager

Management Layers

The Project Team

Project Management Office

Balanced Scorecard

The Portfolio Perspective

Project Management Methodologies



Project Management Process Maturity Model

Project Management Skill Sets

Role of the Project Manager

Manage Expectations

Resolve Conflict

Overcome Fears

Facilitate Meetings

Motivate Team Members

Organizational Values

Interpersonal Skill Sets

Business Skill Sets

Leadership Skills

Organizational Skills

Technical Competencies

Project Integration Management

Information Technology Management

Scope Management

Time Management

Cost Management

Quality Management

Risk Management

Procurement Management

Managing the Project Team

Team Dynamics

The Healthy Team

Team Building

Teaming Tools

Team Effectiveness Leadership Model

The Virtual Team

Motivational Techniques

Project Tracking and Control

The Inevitability of Change

Budget Monitoring

Project Reporting

Project Metrics

Business Metrics

Technology Metrics

Sample Project Plan Metrics Section


Function Point Metric

Completing the Function Point Table

Calculating the Value Adjustment Factor (VAF)

Computing the Final FP Value


Other Metrics

Source Code Size Metrics

Code Understandability Metrics

Function Metrics

Methods for Assessment

Process Improvement


Quality Control Techniques

Performance Management and Management Systems

Project Critical Success Factors

Just What’s Critical to Project Success

Some Critical Success Factors: A Closer Look

The Right People

Technological Issues

Effective Communication

The Proper Utilization of Standards


Political Aspects

Legal Aspects

Organizational Aspects

Project Scope Management and System Requirements

Managing Ideas

Defining Business Goals

Defining Project Goals

Defining Project Scope


Additional RFP Information

General Requirements

Technical Requirements


Existing Systems


Operating Systems


Application Software






Disaster Recovery


Training and Documentation

Installation Issues

The Work Breakdown Structure (WBS)

Project Scheduling

The Task Network

Task Identification and Descriptions

Timeline Details

Task Numbering

Task Sequence

Task Precedence

The Task List

Project Scheduling

Project Management Charts

Gantt Chart

Program Evaluation and Review Technique (PERT)

Critical Path

Leveling and Resource Allocation

Slack Management

Crashing the Activities

When the Resources are Human

Project Estimation

The Importance of Project Estimation

WBS—The Basis for Project Estimates

The Process of Human Resource Estimation

Project Estimates

Other Estimation Techniques

Estimating by Analogy

Bottom-Up (Grassroots) Estimating

Parametric Estimation

Estimating NonHuman Resources

Managing Project Resources


Top-Down Budgeting

Bottom-Up Budgeting

Iterative Budgeting

Financial Analysis

Cost–Benefit Analysis

Break-Even Analysis

Return on Investment

Net Present Value

Earned-Value Management

Rapid Economic Justification

Project Risk

The Proactive Risk Strategy

Risk Management

Sample Risk Plan

RMMM Strategy

Project Risk RMMM Strategy

Technical Risk RMMM Strategy

Business Risk RMMM Strategy

Risk Avoidance

Quantitative Risk Analysis

Risk Checklists

Procurement Management


Procurement Planning

Description of the Project

Market Research

Acquisition Methodology Steps

Procurement Risk Management

Contract Management Approach

Project Termination

All Good Things Must Come to an End

The Project Audit

Lessons Learned

Change Control

The Maintenance Process

Maintenance Costs

A Model for Maintenance

Managing Maintenance Personnel

Measuring Effectiveness

Controlling Maintenance Requests

Configuration Control or Enhanced Change Control

Typical Configuration Management Plan

Reference A: Traditional IT Metrics Reference

Reference B: Value Measuring Methodology

Reference C: Establishing a Software Measurement Program

Reference D: Selected Performance Metrics

Reference E: Introduction to Software Engineering

Reference F: The Feasibility Study and Cost–Benefit Analysis

Reference G: Project Plan Outline

Reference H: Glossary

About the Author

Keyes\, Jessica

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Project Management
COMPUTERS / Information Technology
COMPUTERS / Software Development & Engineering / General