Leading IT Projects : The IT Manager's Guide book cover
1st Edition

Leading IT Projects
The IT Manager's Guide

ISBN 9781420070828
Published August 22, 2008 by Auerbach Publications
336 Pages 62 B/W Illustrations

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Book Description

Senior level IT managers are responsible for a wide variety of development projects. For the most part, these individual projects are handled by project managers. However, IT managers must be conversant in the field of project management. Additionally, they must understand the dynamics of managing the project manager and be familiar with the skill sets.

Leading IT Projects: The IT Manager’s Guide provides a detailed roadmap for project success. The book provides information on the technical aspects of project management and also focuses on the human side of project management—leadership skills, team building, and promoting creativity. Overall, it facilitates an extensive understanding of the planning, monitoring, and control of the people, process, and events that occur as a computer system evolves from preliminary concept to operational implementation.

Using ready-to-use forms and templates, this valuable resource enables you to increase productivity and ensures that projects come in on time and within budget.

Table of Contents

Fundamentals of Project Management
Why is Project Planning Important?
Project Management and SDLC
The Project Planning Document
Roles in Project Management
The Project Manager
Management Layers
The Project Team
Project Management Office
Balanced Scorecard
The Portfolio Perspective
Project Management Methodologies
Project Management Process Maturity Model
Project Management Skill Sets
Role of the Project Manager
Manage Expectations
Resolve Conflict
Overcome Fears
Facilitate Meetings
Motivate Team Members
Organizational Values
Interpersonal Skill Sets
Business Skill Sets
Leadership Skills
Organizational Skills
Technical Competencies
Project Integration Management
Information Technology Management
Scope Management
Time Management
Cost Management
Quality Management
Risk Management
Procurement Management
Managing the Project Team
Team Dynamics
The Healthy Team
Team Building
Teaming Tools
Team Effectiveness Leadership Model
The Virtual Team
Motivational Techniques
Project Tracking and Control
The Inevitability of Change
Budget Monitoring
Project Reporting
Project Metrics
Business Metrics
Technology Metrics
Sample Project Plan Metrics Section
Function Point Metric
Completing the Function Point Table
Calculating the Value Adjustment Factor (VAF)
Computing the Final FP Value
Other Metrics
Source Code Size Metrics
Code Understandability Metrics
Function Metrics
Methods for Assessment
Process Improvement
Quality Control Techniques
Performance Management and Management Systems
Project Critical Success Factors
Just What’s Critical to Project Success
Some Critical Success Factors: A Closer Look
The Right People
Technological Issues
Effective Communication
The Proper Utilization of Standards
Political Aspects
Legal Aspects
Organizational Aspects
Project Scope Management and System Requirements
Managing Ideas
Defining Business Goals
Defining Project Goals
Defining Project Scope
Additional RFP Information
General Requirements
Technical Requirements
Existing Systems
Operating Systems
Application Software
Disaster Recovery
Training and Documentation
Installation Issues
The Work Breakdown Structure (WBS)
Project Scheduling
The Task Network
Task Identification and Descriptions
Timeline Details
Task Numbering
Task Sequence
Task Precedence
The Task List
Project Scheduling
Project Management Charts
Gantt Chart
Program Evaluation and Review Technique (PERT)
Critical Path
Leveling and Resource Allocation
Slack Management
Crashing the Activities
When the Resources are Human
Project Estimation
The Importance of Project Estimation
WBS—The Basis for Project Estimates
The Process of Human Resource Estimation
Project Estimates
Other Estimation Techniques
Estimating by Analogy
Bottom-Up (Grassroots) Estimating
Parametric Estimation
Estimating NonHuman Resources
Managing Project Resources
Top-Down Budgeting
Bottom-Up Budgeting
Iterative Budgeting
Financial Analysis
Cost–Benefit Analysis
Break-Even Analysis
Return on Investment
Net Present Value
Earned-Value Management
Rapid Economic Justification
Project Risk
The Proactive Risk Strategy
Risk Management
Sample Risk Plan
RMMM Strategy
Project Risk RMMM Strategy
Technical Risk RMMM Strategy
Business Risk RMMM Strategy
Risk Avoidance
Quantitative Risk Analysis
Risk Checklists
Procurement Management
Procurement Planning
Description of the Project
Market Research
Acquisition Methodology Steps
Procurement Risk Management
Contract Management Approach
Project Termination
All Good Things Must Come to an End
The Project Audit
Lessons Learned
Change Control
The Maintenance Process
Maintenance Costs
A Model for Maintenance
Managing Maintenance Personnel
Measuring Effectiveness
Controlling Maintenance Requests
Configuration Control or Enhanced Change Control
Typical Configuration Management Plan
Reference A: Traditional IT Metrics Reference
Reference B: Value Measuring Methodology
Reference C: Establishing a Software Measurement Program
Reference D: Selected Performance Metrics
Reference E: Introduction to Software Engineering
Reference F: The Feasibility Study and Cost–Benefit Analysis
Reference G: Project Plan Outline
Reference H: Glossary

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