Lean Culture for the Construction Industry
Building Responsible and Committed Project Teams
Given that the greatest risk factor on any project is manpower costs, problems resulting in delays, rework, or overtime will lower profits through increased labor costs. Most of these process-generated costs are fully preventable. An in-depth exploration of the application of Lean initiatives in the construction industry, Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams addresses employee issues in terms of productivity and waste by applying behavioral psychology principles at both tactical and strategic levels.
Written by a veteran consultant in the construction field, the book draws a connection between how construction professionals act as leaders and how their attitude and behavior affect productivity and waste daily. He expands the notion of ethics beyond the simple litmus test of right and wrong, so team leaders can adopt professional and diplomatic attitudes and behaviors toward the implementation of Lean improvements.
Poorly devised organizational structures, unclear roles and responsibilities, unresolved interpersonal conflicts that are allowed to fester, and an overall lack of focus on improving team process—any of these attitudes and behaviors on a construction job can cripple productivity and result in waste and lost profit. This book demonstrates how, in a business intrinsically loaded with a wide range of people and personalities, ineffective management structures, and poor communication, Lean thinking can make the difference between a profitable, competitive construction team and mass inefficiencies and lost profitability.
The author can be contacted atwww.interactiveconsulting.biz
Table of Contents
Lean Cuisine and Construction: The Benefits of a Food Industry Perspective
The Team Challenge: Build it Right
Is Your Attitude an Advantage?
Construction 101: Relearning the Basics from a Lean Thinking Perspective
Same Page, Same Purpose: A Common Set of Guidelines and Drivers
The Conflict Paradox: Encouraging Debate Without Letting it Become Destructive
High Standard Operating Procedure
The Highly Responsible Employee: Motivated, Committed, and Accountable
Lean and Safe: Highly Productive Workers don’t Have Beams Falling on their Heads
Continuous Assessment: Watching for Subtle and Significant Signs
Stress: Assessing it, Adjusting it, and Maintaining the Right Level
Owners and Architects are People Too: Understanding, Engaging, Responding
People Challenges: Working Effectively with a Large Cast of Characters
The Secret of Great Lean Leadership: Give Yourself Options
Gary Santorella is the owner of Interactive Consulting, a firm that provides a variety of services exclusively for the construction industry, including team assessment, team building, partnering, conflict resolution, corporate training, strategic planning, and both individual and management team coaching.
Gary has been instrumental in the evolution of our organization, helping us through everything from strategic planning to personal counseling. His engagement has helped us be a better organization. By working with our teams on most of the principles outlined in this book, we have seen our company grow tenfold, our customer satisfaction improve dramatically, and our geographic influence expand.
I’m sure that you will find Gary’s approach to our industry fresh, enlightening, and beneficial to your organization. He will challenge your conventional thinking and provide you with practical applications that you will be able to implement quickly in your own organization, regardless of what position you hold.
—Tom Sorley, CEO of Rosendin Electric