Since the 1980s, Lean and Six Sigma have been used independently to make existing processes better, faster and more cost effective. For almost twenty years, countless companies have embraced the power of blending the two process improvement methodologies. This has resulted in major financial successes throughout the world, but no one denies that we have learned a lot in the last two decades.
Just in time to meet the challenges we will experience in 2020, and beyond, SSD Global Solutions has introduced Leaner Six Sigma (LrSS). LrSS makes the concepts and tools within these two popular methodologies easier and quicker to understand. Regardless, if you plan to take an industry-standard exam or simply want to apply critical-thinking and problem-solving models to your daily life, this book helps you rapidly navigate your path.
Originally, to steer our way through traditional Six Sigma, it was necessary to understand complicated statistics. Then, with Lean, the heavy emphasis on manufacturing made it difficult to apply theories to the service sector. After the combination of Lean and Six Sigma became widespread, many of the core concepts still involved understanding historical references.
Fast-forward, we now have spreadsheet-based calculators and programs that build charts and graphs in a couple of clicks. Many "Best Practices" have been established which allows for process improvements without re-inventing the wheel. Over the years, talented subject matter experts and practitioners have discovered useful shortcuts to make Lean Six Sigma, Leaner.
This groundbreaking work shows how LrSS reduces the learning curve for those unfamiliar with quality initiatives. It streamlines the fundamentals for students wanting to take exams in Lean, Six Sigma or Lean Six Sigma. LrSS also provides the mature Lean Six Sigma practitioner, innovative techniques to explain Lean Six Sigma theories to the new user. Lean Six Sigma has served us well, but it is time to utilize all the lessons learned and software tools available today. It is time to embrace next-generation thinking with Leaner Six Sigma!
Terra Vanzant Stern, PhD is also the author of Lean and Agile Project Management: How to Make Any Project Better, Faster, and More Cost Effective.
Table of Contents
Section I: The Basics – Making Things Better, Faster or More Cost Effective. Chapter 1: What Is Process Improvement? Chapter 2: A Brief History of Lean and Six Sigma. Chapter 3: Agile. Chapter 4: Project Management. Chapter 5: A Deeper Dive: Six Sigma and the DMAIC Model. Section II: The DMAIC Model. Introduction. Chapter 6: Define Overview. Chapter 7: Measure Overview. Chapter 8: Analyze Overview. Chapter 9: Improve Overview. Chapter 10: Control Overview. Section III: Standards. Chapter 11: The Impact of ISO Standard 13053: Six Sigma on the Leaner Approach. Chapter 12: ISO 21500 – Guide to Project Management. Section IV: Leaner Environment. Chapter 13: Leaner Leadership. Chapter 14: Change Management. Section V: Leaner Six Sigma Body of Knowledge and Competency Models. Chapter 15: Leaner Six Sigma Body of Knowledge Outline: Summarized Version (SSD Global Solution Version 6.1). Chapter 16: Leaner Six Sigma Body of Knowledge Outline: Full Narrative Version (SSD Global Solution Version 6.1). Chapter 17: Implementation Guide. Chapter 18: Kaizen Events (Rapid Improvement Events). Section VI: Additional Resources. Important Names in Lean Six Sigma. Summary – Core Tools Used in Leaner Six Sigma (LrSS). Lean Six Sigma Green Belt Competency Model. Lean Six Sigma Black Belt Competency Model. Lean Six Sigma Master Black Belt Competency Model. Lean Six Sigma Key Terms.
Terra Vanzant Stern, PhD, PMP, SPHR/GPHR, is a Six Sigma Master Black Belt and the principal of SSD Global Solutions, Inc. She has held a number of board positions to include: Chair, ASQ Lean Enterprise Division, Chair, Strategy and Development for Colorado Human Resource Association, Chair, ASQ Denver, Chair, Rocky Mountain Quality Conference and Curriculum Chair for Projects with Industry (who worked placing developmentally disabled adults in the workforce community).
Dr. Stern is a USAF veteran who has written several books and articles on problem solving, process improvement and leadership. Her most recent books, Lean and Agile Project Management and Lean Six Sigma: International Standards and Global Guidelines are available in bookstores and Amazon.com. She has worked with George Washington University, Baker University and CSU developing programs in the areas of practical statistics, leadership and critical thinking. All of her programs are fun and entertaining to the student and draw from several different adult learning theories.
Other publications by Dr. Stern include: Lean Six Sigma: Practical Bodies of Knowledge, HR Concepts for Project Managers, Leaders Asleep at the Wheel and her dissertation: “The Paradox of Corporate Darwinism – Why the Fittest Don’t Always Succeed in Corporate America.” Current Clients/Partners of SSD Global Solutions include TVA, SCE, AHOLD, Jefferson County, Colorado, NG, and Fidelity. Recent partnerships include Cross Knowledge, Francis & Taylor Publishing, New Horizons Learning Centers and IT Pro TV. Dr. Stern also offers personal business coaching as well as training for middle managers interested in making the next step to the “C” Suite. Although this is a confidential service, she can provide one-on-one references from successful clients.