In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it.
A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
"…the strengths of this book are numerous….This well-written and edited book should make a valuable contribution to the field."
"If you have ever wanted to learn about Emotional Intelligence and its impact on performance, here's your chance to learn from the best and the brightest. As a business leader, I have seen the impact of EI on performance. I can tell you from personal experience that it absolutely and unquestionably makes a difference. Do more than read this book….use it!"
Executive Vice President-Senior Advisor, American Express and Founder/Partner, L
"Linking Emotional Intelligence and Performance at Work brings much needed sense making to the concept of emotional intelligence. Organizational scholars and practitioners will welcome this volume, which enables them to sort through the multiple perspectives and emerging programs of research shaping our understanding of this key construct."
Senior Fellow, Center for Creative Leadership
"This book is a must-read for any scholar or practitioner of emotional intelligence. It demonstrates that there is proof in the pudding! The book provides the long needed evidence that EI matters for individual and group effectiveness--including the logic for why EI makes a difference."
—Gretchen M. Spreitzer
University of Michigan
Contents: K. Kram, Foreword. Preface. V.U. Druskat, F. Sala, G. Mount, Introduction: Emotional Intelligence and Work Performance. Part I:Emotional Intelligence and Individual Performance Effectiveness. R. Bar-On, R. Handley, S. Fund, The Impact of Emotional Intelligence on Performance. J. Ciarrochi, C. Godsell, Mindfulness-Based Emotional Intelligence: Research and Training. P. Lopes, S. Côté, P. Salovey, An Ability Model of Emotional Intelligence: Implications for Assessment and Training. R.E. Boyatzis, Core Competencies in Coaching Others to Overcome Dysfunctional Behavior. G. Mount, The Role of Emotional Intelligence in Developing International Business Capability: EI Provides Traction. F. Sala, The International Business Case: Emotional Intelligence Competencies and Important Business Outcomes. Part II:Emotional Intelligence in Groups and Group Effectiveness. P. Jordan, N.M. Ashkanasy, Emotional Intelligence, Emotional Self-Awareness, and Team Effectiveness. H.A. Elfenbein, Team Emotional Intelligence: What It Can Mean and How It Can Affect Performance. A.A. Michel, K.A. Jehn, About the "I" in the EI Construct: A More Social Approach to Intelligence and Its Performance Implications. S.B. Wolff, V.U. Druskat, E.S. Koman, T.E. Messer, The Link Between Group Emotional Competence and Group Effectiveness. Part III:The Agenda for Future Research and Practice: What We Know and Still Need to Know About the Link Between Emotional Intelligence and Work Performance. M.K. Gowing, B.S. O'Leary, D. Brienza, K. Cavallo, R. Crain, A Practitioner's Research Agenda: Exploring Real-World Applications and Issues. P. Salovey, Epilogue: The Agenda for Future Research.