Making IT Count: 1st Edition (Paperback) book cover

Making IT Count

1st Edition

By Nancy Olson, Leslie Willcocks, Peter Petherbridge

Routledge

280 pages

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Paperback: 9780750648219
pub: 2002-08-07
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Description

'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address.

The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.

Table of Contents

Strategy, IT and the strange case of missing business value; Plotting the course: where we need to be; Baselining the enterprise; Putting the pieces together: getting IT from A to B; Dealing with the IT strategy navigation challenge; Delivering sourcing strategy for IT and eBusiness; Change and delivery (1): mobilizing the organization; Change and delivery (2): managing IT-based business innovation; Delivering business strategy: the criticality of infrastructure; Index.

About the Series

100 Cases

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Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS041000
BUSINESS & ECONOMICS / Management
COM032000
COMPUTERS / Information Technology