Managing Conflict in the Workplace  book cover
5th Edition

Managing Conflict in the Workplace

ISBN 9780080464169
Published April 19, 2007 by Routledge
80 Pages

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Book Description

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Table of Contents

Workbook Introduction;Sessions;Performance Checks;Reflect & Review

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