This book equips students with a thorough understanding of the advantages and challenges presented by workplace diversity, suggesting techniques to manage diversity effectively and maximize its benefits. Readers will learn to work with diverse groups to create a productive organization in which everyone feels included.
The author offers a comprehensive survey of demographic groups and an analysis of their history, allowing students to develop a deep understanding of the dimensions of diversity. From this foundation, students are taught to manage diversity effectively on the basis of race, sex, LGBTQIA, religion, age, ability, national origin, and intersectionality in organizations and to understand the issues various groups face, including discrimination. Opening with current case studies and discussion questions to enhance comprehension, the chapters provide practical insight into subconscious/implicit bias, team diversity, and diversity management in the United States and abroad. "Global View" examples further highlight how diversity management unfolds around the world.
Offering a fresh look at workplace diversity, this book will serve students of diversity, human resource management, and organizational studies. A companion website featuring an instructor’s manual, PowerPoint slides, and test banks provides additional support for students and instructors.
"Triana offers a highly informative, well-written, and well-organized book that will be useful to students, researchers, and practitioners interested in diversity and inclusion issues. One of the strengths of this book is its presentation of examples and case studies from a wide range of international settings, making it a valuable resource for those who study and work outside of North America."
Raymond Trau, RMIT University, Australia
"Triana has written an excellent resource for advanced students and teachers of diversity in organizations. She provides thorough coverage of the topic and interweaves the latest research findings with compelling illustrations from the real world and thought-provoking discussion questions. Diversity continues to be a hot topic and Triana provides a text which both educates and engages the reader."
Adrienne Colella, Tulane University, USA
"This book provides a clear discussion of how to approach and think about diversity in the workplace. It includes a review of the issues relating to historically disadvantaged groups in the US, discusses the literature on how diversity can affect team and organizational performance, describes the policy landscape, and gives concrete suggestions for policies that will increase inclusion and collaboration. It is useful reading for anyone who wants to be more aware of the challenges created by diversity within an organization and wishes to build diverse teams that lead to better decision-making and stronger performance."
Rebecca M. Blank, University of Wisconsin–Madison, USA
"Taking a global view, this comprehensive and engaging new book gives an excellent overview of the various facets of diversity and the challenges associated with managing diversity in organizations. Providing key term definitions, lively cases, and easy to understand theory, it is a must read for students, scholars, and practitioners alike."
Tanja Rabl, University of Kaiserslautern, Germany
"If you’re looking to understand why and how business should care for diversity, this is a must-read. By articulating both the benefits and challenges of diversity, this book provides rich theoretical explanations and useful practical implications. Global views are particularly invaluable as workplaces become increasingly diverse around the world."
Kwanghyun "Harry" Kim, Korea University, South Korea
1. Introduction to Diversity
2. Diversity Theories
3. Employment Legislation
4. Race and Ethnic Origin
6. Sexual Orientation
10. National Origin and Immigration
11. Appearance, Family Responsibility, Pregnancy, and Genetics
13. Team Diversity
14. Subconscious/Implicit Bias
15. Diversity Management
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