Managing Global Development Risk: 1st Edition (Hardback) book cover

Managing Global Development Risk

1st Edition

By James M. Hussey, Steven E. Hall

Auerbach Publications

256 pages | 15 B/W Illus.

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Hardback: 9781420055207
pub: 2007-11-01
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Description

While global sourcing has expanded dramatically in terms of activities, consistent challenges remain for organizations that choose such a business decision. These challenges include maximizing the opportunity afforded by globalization, fully realizing potential gains, and managing the risks inherent to global development. In addition, while companies continue to start or expand their use of global resources, little is being done to help project managers, business analysts, architects, and others succeed in this new environment.

Built upon real-world experiences, Managing Global Development Risk provides the tools, techniques, and knowledge necessary to achieve project success with offshore resources. By reading and utilizing the templates within this book, you will acquire:

  • Knowledge of project management principles and their application
  • Understanding of software development processes and their application
  • Insight into the diverse personalities within your global development team and the appropriate management and communications style to achieve success
  • Awareness of cultural issues and mannerisms that will enhance your ability to guide your team

To fully realize the benefits of global development, a proper mix of local and offshore resources is essential. This book is an important tool that can help you gain the necessary competency and expand your skills in this critical area.

Table of Contents

THE EMERGENCE OF GLOBAL DEVELOPMENT MANAGERS

Introduction

Managing Global Development Risk—What You Will Learn

Why Is This Important To You? 

OFFSHORE TRENDS

Introduction

Offshore Market Dynamics

Offshore Adoption Model

Offshore Destinations

GLOBAL DEVELOPMENT MANAGER FOUNDATION

Introduction 

Role of the Global Development Manager 

Global Development Manager Leadership Requirements 

Global Software Project Management Methodologies

Six Sigma

Summary

INITIATING THE GLOBAL DEVELOPMENT PROJECT

Introduction 

Global Measure of Success 

Global Project and Approach Definition 

Global Development Feasibility

Onsite and Offshore Global Development Staff Profile

Global Development Procedure Manual 

Global Development Roles and Responsibilities 

Global Success Factors—Service Level Agreements and Metrics 

Identification of Global Risks 

Global Issue Management 

Summary

PLANNING THE GLOBAL DEVELOPMENT PROJECT

Introduction

Develop Statement of Work 

Knowledge Acquisition

Knowledge Transfer

Estimating the Effort

Global Development Project Plan

Global Staffing

Resource Management

Quality Plan

Summary

EXECUTING A GLOBAL DEVELOPMENT PROJECT

Introduction

Integrating the Global Team with Software Development Life Cycle

Impact of Cultural Issues on Execution

Summary

CONTROLLING A GLOBAL DELIVERY PROJECT

Introduction

Quality Assurance

Risk Management

Performance Reporting

Change Control

Version Control

Managing Productivity

Resource Management

Earned Value Analysis

Summary

CLOSING A GLOBAL DELIVERY PROJECT

Closing a Global Delivery Project

Customer Acceptance

Validating the Service Level Agreements

Capturing and Applying Lessons Learned

Summary

THINKING GLOBALLY

Introduction

The Many Levels of Cultural Misalignment

Tools to Bridge the Cultural Divide

Team-Building Concepts

Global Travel Preparations

Working in India—A Guide for Global Development Managers

Managing Global Resources Onsite

The Emerging Dragon—China as a Global Outsourcing Destination

Traveling to and Working in China

Other Global Sourcing Destinations

Summary: Thinking Globally

SUMMARY

REFERENCES

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
COM051230
COMPUTERS / Software Development & Engineering / General