Managing Quality: 1st Edition (Paperback) book cover

Managing Quality

1st Edition

By Des Bell, George Wilson, Philip Mcbride, Nial Cairns

Routledge

256 pages

Purchasing Options:$ = USD
Paperback: 9780750618236
pub: 1994-07-07
$73.95
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Hardback: 9781138155947
pub: 2016-12-02
$180.00
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eBook (VitalSource) : 9780080938172
pub: 2012-08-21
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Description

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.

It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Table of Contents

Preface; Quality as a strategic issue; Quality management systems; Determining the capability for quality; Design control and management; Control of quality; Managing quality costs; The organization of quality; Teamwork for quality; Training for quality; Assessment of quality; Bibliography; Index.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS065000
BUSINESS & ECONOMICS / Total Quality Management
TEC032000
TECHNOLOGY & ENGINEERING / Quality Control