Managing Workplace Diversity and Inclusion : A Psychological Perspective book cover
1st Edition

Managing Workplace Diversity and Inclusion
A Psychological Perspective

ISBN 9781138794269
Published December 9, 2016 by Routledge
362 Pages

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Book Description

Managing Workplace Diversity and Inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity and inclusion by presenting an applied psychological perspective. Using foundational ideas in the field of diversity and inclusion as well as concepts in the social sciences, this book provides a set of cognitive tools for dealing with situations related to workplace diversity and applies both classic theories and new ideas to topics such as United States employment law, teamwork, gender, race and ethnicity, sexual orientation, and other areas. Each chapter includes engaging scenarios and real-world applications to stimulate learning and help students conceptualize and contextualize diversity in the workplace. Intended for upper-level undergraduates as well as graduate students, this textbook brings together foundational theories with practical, real-world applications to build a strong understanding of managing diversity and inclusion in the workplace.

Table of Contents

Part 1: Basic Concepts, Tools, and Information

1. Diversity and Inclusion in Organizations: Basic Concepts

2. Conceptualizing and Measuring Difference

Part 2: People and Organizations: Structure and Process

3. Privilege, Social Construction, Attribution, and Fairness

4. Organizational Structure and the Problem of Pay In-Equity

5. Identities: Who We Are, and Why That Matters

6. The Big Three: Stereotypes, Prejudice, and Discrimination

Part 3: Applications

7. Diversity, Inclusion, and the Law

8. Making the Most of Diversity in Teams

9. Sex, Gender, and Work

10. Race, Ethnicity, and Work

11. Sexual Orientation and Work

12. Religion, Age, Ability, Appearance, Weight, Social Class, and Work

Part 4: Finding Solutions

13. Building Diversity Competence for Individuals

14. Building Organizational Diversity Competence through Organization Development

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Rosemary (Lowe) Hays-Thomas is Professor Emerita at the University of West Florida in Pensacola, where she developed the university’s first course in Workforce Diversity and was psychology department chair. She has published widely, consulted, and held elected office and fellow status in several psychology organizations. She also holds a lifetime certification as a Senior Professional in Human Resources and for many years was a licensed psychologist.


'As a scholar and teacher in D&I for nearly 20 years, this book covers all the key concepts, theories, and issues I try to cover in my courses. It is the book I wish I had time to write!  I will definitely be adopting this text for my next course.'Donna Chrobot-Mason, Ph.D., Associate Professor of Psychology, University of Cincinnati

'Hays-Thomas's Managing Workplace Diversity and Inclusion is a comprehensive and essential resource for researchers and practitioners alike. To have relevant professional and legal concepts packaged with social/organizational psychology research on diversity, inclusion, and their promotion in organizations is a true treasure. This text is a must for business and psychology students, as well as those professionals and executives working toward building inclusive environments in both the public and private sector.'Deborah E. Rupp, Professor and William C. Byham Chair in Industrial-Organizational Psychology, Purdue University

'Dr. Hays-Thomas has authored a comprehensive and authoritative text on workplace diversity that honors the trailblazers who developed the early scholarship and practice of diversity management, and moves the intellectual and practical inquiry forward. She cogently tackles the basic concepts, processes, theories and legal frameworks that lay the groundwork for critical thinking about the major dimensions of diversity. Finally, Hays-Thomas provides readers with a thorough analysis of the practices, strategies and programs that have been tried and tested for developing skills and competencies, managerial practices, and for building organizational cultures in order to realize the full value of diversity and inclusiveness.'Margaret S. Stockdale, Professor and Chair, Department of Psychology, Indiana University-Purdue University Indianapolis

'Many like the idea of diversity in the abstract but have difficulty behaving in ways to support it. Hays-Thomas’ diversity science text, Managing Workplace Diversity and Inclusion, supports emerging scientists-practitioners in bridging the gap between the idea of diversity and inclusive practice.' – Kecia M. Thomas, Ph.D., Professor of Psychology and Sr. Associate Dean, Franklin College of Arts and Sciences, University of Georgia