In an era of longer hours and shorter contracts, of tighter margins and frequent organizational change, stress can undermine both the mental health and performance of employees. A culture of resilience in the workplace, however, offers the potential to support psychological wellbeing and improve the performance of both people and organizations.
This is the first book to provide managers with a guide to fostering psychological resilience within their teams. It synthesises not only the latest cutting-edge research in the area, but also translates this into practical advice for a range of organizational settings.
Chapters cover the following important issues:
- Key personality factors related to resilience
- How job design and routines can improve employee resilience
- How to build a resilient team
- Communicating change and improving teamwork
- Modelling resilient thinking and behaviour as a leader
- Selecting the right resilience training for your organisation
This is the ideal book for anyone interested in fostering a high-performance and emotionally resilient workforce, whether they are a manager, HR professional or occupational psychologist. Its cutting edge approach will also make it important reading for students and researchers of organizational and occupational psychology.
Table of Contents
1. A Manager’s Introductory Guide to Resilience Part 1: Personality, Psychological Resources and Employee Resilience2. The Right Stuff: Employee Characteristics that Promote Resilience 3. Identifying and Managing Personality Styles that Impair Resilience in the Workplace 4. Psychological Capital: Developing Resilience by Leveraging the "HERO" within Leaders Part 2: Providing Employee Support in the Workplace 5. Leadership and Mental Health Treatment Seeking in the Workplace Chapter 6: Enhancing the Resilience of Employees through the Provision of Emotional, Informational and Instrumental Support Part 3: Managing Organisation Factors that Erode Resilience 7. How work design can enhance or erode employee resilience 8. Work, Rest and Play: The Importance of Brief and Daily Rest for Employee Resilience Part 4: Creating a Resilient Team 9. Team Resilience: Shaping Up for the Challenges Ahead 10. Building Team and Organisational Identification to Promote Leadership, Citizenship and Resilience Part 5: Promoting Resilience Thinking and Behaviour 11. How Organisations and Leaders Can Build Resilience: Lessons from High-Risk Occupations 12. Using Autonomous Motivation to Build Employee Resilience 13: Developing Employees’ Self-Efficacy through Experience-Based Learning 14. How Resilience Training Can Enhance Well-being and Performance 15. Epilogue: Making Change Happen
Dr. Monique Crane is a lecturer in Organizational Psychology at Macquarie University, Sydney, Australia. She is also a director in a private consulting firm, which provides evidence-based resilience training to private and public organisations.
'Dr. Crane has assembled some of the finest minds on the topic of resilience to deliver a thoughtful, valid and practical field guide for managers. This book transforms resilience from complex social science to a toolbox in the hands of managers. The timing couldn’t be better. Any organizational leader can see the need for tough minded resilient employees who not only perform well but are psychologically healthy. Dr. Crane puts an executable roadmap in front of today’s managers to see this resilience blossom in their organizations.' - James B. Avey Ph.D., Distinguished Professor of Research, College of Business, Central Washington University