9/11 revealed serious public sector shortcomings in such areas as border security and immigration control, cybersecurity, and first responses to hostile acts. This book focuses on how to make government more effective, especially in our post-9/11 era of heightened concern for national and homeland security. "Meeting the Challenge of 9/11" is a top-to-bottom guidebook for improving government organization and performance. While it specifically addresses the key issues of homeland security (biodefense, border security, immigration control, and infrastructure protection), it has a broader agenda - the renewal of an effective, well-managed government. The chapter authors have extensive senior-level experience in managing government organizations or in analyzing government organization and management. Most are Fellows of the National Academy of Public Administration and active participants in NAPA's Standing Panel on Executive Organization and Management.
Foreword; * Preface and Acknowledgments; Introduction: Meeting the Challenge of September 11, Thomas H. Stanton; Part 1. Public Administration Since September 11; 1. Moving Toward More Capable Government: A Guide to Organizational Design, Thomas H. Stanton; 2. Developing the Domestic Security State, James Carroll; Part 2. Organizing for More Effective Government; 3. Creating the Department of Homeland Security: Choosing an Old Corrective for a New Problem, Frederick M. Kaiser; 4. The Undersecretary for Management: An Essential Position in a Cabinet Department, Alan L. Dean and Dwight Ink; 5. The Proposal for an Office of Federal Management Revisited, Ronald C. Moe; Part 3. Managing for More Effective Government; 6. Observations on Organization and Management, Murray Comarow; 7. Managing Change That Makes a Difference, Dwight Ink; 8. Developments in the Federal Performance Management Movement: Balancing Conflicting Values in GPRA and PART, Beryl Radin; 9. The Many Cultures of Government, Michael Maccoby; 10. Contracting - An American Way of Governance: Post-9/11 Constitutional Choices, Dan Guttman; 11. Improving the Military Personnel System, Cindy Williams; 12. Will Homeland Security Improve Intergovernmental Management? Enid Beaumont and Bruce McDowell; 13. Improving Federal Relations with States, Localities, and Private Organizations on Matters of Homeland Security: The Stakeholder Council Model, Thomas H. Stanton; About the Editor and Contributors; * Index.