What is motivational dysfunction? You have seen it, you may even have experienced it, and you have certainly felt the effects of this dysfunction in your workplace. Often undiagnosed, employees suffering from motivational dysfunction have lowered motivation caused by a lack of excitement for their job. This serious issue can cost companies billions of dollars per year in lost productivity. How can you combat this in your organization? Simply put, leadership is the cure. Focusing on the people aspect of supply chains, Modeling and Benchmarking Supply Chain Leadership: Setting the Conditions for Excellence provides the framework for leading people to achieve new levels of excellence.
Applying his 30 years of supply chain experience and exemplary leadership, Joe Walden details the qualities considered benchmarks for measuring leadership success. He uses the LEADERSHIP© acronym to establish a framework. Each chapter examines a critical attribute, defining it and using examples of good and bad leadership from the military and a range of commercial industries. Just as the study of operations management used the House of Quality to describe how quality is designed into and built into a product; Walden looks at how the attributes of leadership form a House of Leadership.
More than a few business leaders have insinuated that the supply chain is where future competitions will be ―and winning those competitions will require leadership. While technical skills, automation of functions, and information systems are important, without the right people with the right training and skill set, supply chains will fail and motivational dysfunction will take hold. This book provides a model of leadership to motivate your team and empower them to make the decisions that set the conditions for supply chain victory.
Table of Contents
Setting The Foundation
What Is Leadership, and How Does It Differ from Management?
Sun Tzu on Leadership
Six Sigma Leadership
LEADERSHIP©: The Attributes of Leadership
E+1: Ethics and Honesty
A3: Attitude, Aptitude, Accountability
D5: Determination, Dedication, Discipline, Devotion, Decisiveness
E4: Equality, Example, Expectations, Enthusiasm
R3: Respect, Responsibility, Reliability
S2: Self-Development/Employee Development, Serving Leadership
H5: Humor, Happiness, Health, Humility, Heart
I3: Integrity, Inspiration — Supply Chain Intelligence and Supply Chain Leadership Integrity
P4: Professional Pride, Planning, Passion, People
Coaching, Teaching, Mentoring
Benchmarking Leadership and Leadership Metrics
Conclusions and Final Thoughts
Joseph L. Walden (Colonel, U.S. Army, Retired) has more than thirty years of leadership and supply chain experience as a practitioner (the Supply and Demand Chain Executive Magazine’s 2004 Supply Chain Practitioner of the Year; 2003 Top 20 Logistics Executives in America), as a consultant, and as an educator at the undergraduate and graduate levels. His experience includes designing and operating the multi-million square foot distribution center in support of Operation Iraqi Freedom and consulting for FORTUNE 500 companies as well as the Department of Defense.
Walden has written numerous articles for national and international lifting magazines and for national and international supply chain magazines. Walden retired from the U.S. Army as a Colonel and now serves as the Executive Director for the Supply Chain Leadership Institute and the Midwest Leadership and Coaching Center. He is the Director of Education for the Warehousing Education and Research Council and an APICS Certified Fellow in Production and Inventory Management. He serves as an assistant professor of operations management and logistics for Webster University and a supply chain lecturer for the University of Kansas.