Operational Assessment of IT presents ideas and concepts of optimization designed to improve an organization's business processes and assist business units in meeting organizational goals more effectively. Rather than focus on specific technologies, computing environments, enterprise risks, resource programs, or infrastructure, the book focuses on
PRELUDE. Introduction. GOALS. The Organization. OPERATIONAL ASSESSMENTS. Operational Auditing. Operational Assessment Planning. Operational Assessment Fieldwork. PUTTING IT ALL TOGETHER. Assessment Reporting. IT and COBIT. Epilogue. Appendices.