Operations Management (Hardback) book cover

Operations Management

Edited by Michael. A Lewis, Nigel Slack

Introduction by Michael. A Lewis, Nigel Slack

© 2003 – Routledge

2,160 pages

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Hardback: 9780415249249
pub: 2003-01-23

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Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field.

This collection is international in scope, and addresses the four key areas of the subject:

* the foundations of operations management

* the interaction between operations and strategy

* the role of technology

* 'Japanization' and 'just in time' techniques.

With a new introduction providing an overview of the key concepts, and an extensive index, this collection will prove an invaluable reference tool and teaching aid.

Table of Contents

Volume I

1. Lewis, M. A. and N. Slack 'Selecting Critical Readings in Operations Management and Strategy', Introductory Chapter, 2002

Section A: The Evolution of Manufacturing and Service Operations Management

2. Wilson, James M. 'An Historical Perspective on Operations Management', Production and Inventory Management Journal, Third Quarter, pp. 61-66, 1995

3. Smith, Adam Chapter I from Book I of An Enquiry into the Nature and Causes of the Wealth of Nations, pp. 4-11, 1776

4. Lewis, M.A. 'Reviewing Charles Babbage's (1835, Charles Knight, London) On the economy of machinery and manufactures through a POM lens' , 2002

5. Locke, Edwin 'The Ideas of Frederick Taylor: An Evaluation', Academy of Management Review, vol. 7, pp. 14-24, 1982

6. Ford, Henry with S. Crowther 'The Secret of Manufacturing and Serving' and 'Getting into Production', Chapters IV and V from My Life and Work, William Heinemann, London, pp. 64-90, 1922

7. Ford, Henry with S. Crowther 'Reaching Back to the Sources' and 'The Meaning of Time', Chapters IX X from Today and Tomorrow, William Heinemann, London, pp. 99-119, 1926

8. Buffa, E.S. 'Research in Operations Management', Journal of Operations Management, 1(1), pp. 1-7, 1982

9. McCloskey, J.F. 'The Beginning of Operations Research 1934-1941', Operations Research, 35(1), pp. 143-152, 1987

10. Little, J.D.C. 'Tautologies, models and theories: can we find laws of manufacturing', IIE Transactions, 24(3), pp. 7-13, 1992

11. Andrews, C.G. et al. 'The Critical Importance of Production and Operations Management', Academy of Management Review, 7, pp. 143-147, 1982

12. Voss, Chris 'Operations Management - from Taylor to Toyota - and Beyond', British Journal of Management, Volume 6 Special Issue, pp. 17-29, 1995

13. Krafcik, J., 'The Triumph of Lean Production', Sloan Management Review, 30(1), pp. 41-52, 1988

14. Schmenner, Roger L. and Morgan L. Swink 'On theory in Operations Management', Journal of Operations Management, 17, pp. 97-113, 1998

15. Johnston, R. 'Operations: From Factory to Service Management', International Journal of Service Industry Management, 5(5), pp. 49-63, 1994

16. Levitt, T. 'A Production-Line Approach to Service', Harvard Business Review, September-October, pp. 41-52, 1972

17. Chase, R.B. 'The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions', Operations Research, 29(4), pp. 698-705, 1981

18. Harvey, Jean. 'Operations Management in Professional Service Organisations: A Typology', International Journal of Operations and Production Management, 10(4), pp. 5-15, 1990

19. Cook, David, P., C.H. Goh and C.H. Chung 'Service Typologies: A state of the art survey", Production and Operations Management, 8(3), Fall, pp. 318-338, 1999

20. Skinner, W. 'Manufacturing: Missing Link in Corporate Strategy", Harvard Business Review, May-June, pp. 136-145, 1969

21. Adam, E.E. and P.M. Swamidass 'Assessing Operations Management from a Strategic Perspective', Journal of Management, 15(2), pp. 181-203, 1989

22. Anderson, J.L., G. Cleveland and R.G. Schroeder "Operations Strategy: A Literature Review", Journal of Operations Management, 8(2), April, pp 133-158, 1989

23. Barney, J "Firm Resources and Sustained Competitive Advantage", Journal of Management, Vol. 17, No. 1, pp. 99-120, 1991

24. Teece, D. and G. Pisano 'The Dynamic Capabilities of Firms: an Introduction', Industrial and Corporate Change, 3(3), pp. 537-556, 1994 25. Hayes, R.H. and G. Pisano 'Manufacturing Strategy: At the Intersection of Two Paradigm Shifts', Production and Operations Management, 5(1), Spr

About the Series

Critical Perspectives on Business and Management

Global Business is changing at an ever-faster rate. This has been paralleled by an unprecedented growth of activity at undergraduate and graduate levels of study. Covering the key disciplines within business and management studies, this series makes available collections of the most important literature within the field. Each set has a strong international focus and is supplemented with a substantial introduction and thorough index.

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REFERENCE / Research