208 pages | 15 B/W Illus.
This in-depth case study of a mid-sized police department captures the dynamics, struggles, and successes of police change, revealing the positive organizational and community outcomes that resulted from a persistent drive to reinvent public safety and community relationships. The police profession in the United States faces a legitimacy problem. It is critical that police are prepared to change constantly, be adaptive, and adopt openness to self-reflection and external comparison, moving beyond their comfort zone to overcome the inevitable cultural, structural, and political obstacles. Using previously unpublished longitudinal data gathered over a 25-year period, Bond-Fortier offers a rich account of the complexity of police management and change within one particular mid-sized city: Lowell, Massachusetts.
The multidisciplinary lens applied provides crucial insights into how and why police organizations respond to a changing environment, set certain goals, and make decisions about how to achieve those goals. The book analyzes the community and organizational forces that stimulated change in the Lowell Police Department, describes the changes that enabled the Department to achieve national model status, and builds a nexus between influencing forces, interdisciplinary theory, and the creation of an adaptive twenty-first-century police organization.
Organizational Change in an Urban Police Department: Innovating to Reform is essential reading for academics and students in criminal justice, criminology, organizational studies, public administration, sociology, political science, and public policy programs, as well as government executives, crime policy analysts, and public- and private-sector managers and leaders engaged in professional development and leadership courses.
List of Figures & Tables
2: The State of American Policing and Crime as the 21st Century Approached
3: Organizational Change
4: The Study and its Setting: Lowell, Massachusetts
5: Political Will and Leadership
6: Establishing Meaningful Partnerships
7: Aligning the Organization to Achieve Community Safety Goals
8: The Connection between Policy and Vision in Lowell
9: Lessons Learned: Becoming a Model Community Policing Agency
The Routledge Innovations in Policing explores innovations in the field of policing and offers the latest insight into the field through research, theoretical applications, case studies, and evaluations. Famous innovations developed over the course of the late twentieth century and into the turn of the twenty-first include approaches such as community policing, "broken windows" policing, problem-oriented policing, "pulling levers" policing, third-party policing, hot spots policing, Compstat, and evidence-based policing. Some of these approaches have been successful, and some have not, while new innovations continue to arise. Improving police performance through innovation is often not straightforward. Police departments are highly resistant to change, but through such research we expect to find further refinement of our knowledge of "what works" in policing, under what circumstances particular strategies may work, and why these strategies are effective in improving police performance.