This important new collection provides not only a comprehensive overview of how organizational interventions can improve health and well-being in the workplace - addressing its causes rather than the symptoms - but also the practical issues faced in their design, implementation and evaluation.
Drawing on a range of case studies and empirical investigations, it is the first book to seriously examine each element of the intervention process, and to recognize the individual, group, leader and organizational factors that researchers should consider. The authors describe the various challenges to such collaborative processes, as well as the specific methods and tools that can be used in response. Each chapter offers practical, evidence-based guidance.
Featuring a final section examining new directions and approaches in organizational intervention research, the book features contributions from some of the leading international researchers in the field. It will be essential reading for any researcher or practitioner interested in the practical issues involved in improving the organization, design and management of the contemporary workplace.
Table of Contents
Introduction: Organizational interventions: Where we are, where we go from here? Karina Nielsen and Andrew Noblet
Part 1: Planning and implementing organizational interventions
1. Using high-involvement Fishbone workshops to transform problem identification into tailor-made organizational interventions Christine Ipsen, Ole Henning Sørensen, Signe Poulsen and Liv Gish
2. Getting everyone on the same page: Cocreated program logic (COP) Ulrica von Thiele Schwarz, Anne Richter and Henna Hasson
3. Participatory interventions in call centres Carolyn Axtell and David Holman
Part 2: Evaluating organizational interventions
4. Valid and taken seriously? A new approach to evaluating Kaizen-inspired (and other) intervention tools Christian Dyrlund Wåhlin-Jacobsen
5. Evaluation of the Preparatory Phase of a Stress Intervention: A Case Study from the Australian Public Sector Maureen F. Dollard and Amy Zadow
6. Tricks of the trade: Practical advice from the PIPPI project for evaluating organizational interventions Johan Simonsen Abildgaard
Part 3: New directions
7. Supporting participatory organizational interventions: New opportunities, roles and responsibilities for researchers and OSH professionals Robert A. Henning, Michelle M. Robertson and Alicia G. Dugan
8. Applying an integrated approach to workplace mental health in SMEs: A case of the "too hard basket" or picking some easy wins? Angela J. Martin and Anthony D. LaMontagne
9. Supporting interventions: Enabling senior management to enhance the effectiveness of a training program for line managers Henna Hasson, Caroline Lornudd, Ulrica von Thiele Schwarz and Anne Richter
10. Leadership and Team Development to improve organizational health Georg F. Bauer & Gregor J. Jenny
Epilogue: Critical reflections and the way forward Andrew Noblet and Karina Nielsen
Karina Nielsen holds the Chair of Work Psychology and is Director of the Institute of Work Psychology at the University of Sheffield, UK. Her main research interests lie within designing, implementing and evaluating organizational interventions.
Andrew Noblet is a Professor in Organisational Behaviour at Deakin Business School, Deakin University, Australia, and Co-Director of the Centre for Organisational Health and Consumer Wellbeing. Much of his recent work has focused on planning, implementing and evaluating strategies aimed at enhancing the health of works and the environments in which they work.