Organizing Inclusion : Moving Diversity from Demographics to Communication Processes book cover
1st Edition

Organizing Inclusion
Moving Diversity from Demographics to Communication Processes

ISBN 9781138325272
Published May 12, 2020 by Routledge
318 Pages 6 B/W Illustrations

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Book Description

Organizing Inclusion brings communication experts together to examine issues of inclusion and exclusion, which have emerged as a major challenge as both society and the workforce become more diverse.

Connecting communication theories to diversity and inclusion, and clarifying that inclusion is about the communication processes of organizations, institutions, and communities, the book explores how communication as an organizing phenomenon underlies systemic and institutionalized biases and generates practices that privilege certain groups while excluding or marginalizing others. Bringing a global perspective that transcends particular problems faced by Western cultures, the contributors address issues across sub-disciplines of communication studies, ranging from social and environmental activism to problems of race, gender, sexual orientation, age and ability. With these various perspectives, the chapters go beyond demographic diversity by addressing interaction and structural processes that can be used to promote inclusion. Using these multiple theoretical frameworks, Organizing Inclusion is an intellectual resource for improving theoretical understanding and practical applications that come with ever more diverse people working, coordinating, and engaging one another.

The book will be of great relevance to organizational stakeholders, human resource personnel and policy makers, as well as to scholars and students working in the fields of communication, management, and organization studies.

Table of Contents


List of Figures and Tables


1. Organizing Inclusion: Top-Down and Bottom-Up Approaches

Marya L. Doerfel, Jennifer L. Gibbs

Part I Bottom-Up Approaches

2. Stigma Communication and Power: Managing Inclusion and Exclusion in the Workplace

Rebecca J. Meisenbach and Darvelle Hutchins

3. Doing Engaged Scholarship: Inclusion Theory Meets Practice in the Context of a Peacebuilding Initiative in West Africa

Stacey L. Connaughton and Jennifer Ptacek

4. Rhizomatous Dialogue, Organizational Engagement, and Inclusion

Michael L. Kent and Nneka Logan

5. Non-Profit Reuse as a Solution to Reducing Digital Divides and Technology Maintenance Inequalities

Amy L. Gonzales and Harry Yaojun Yan

6. When Pacing is a Privilege: The Time Scale of Exclusion

Dawna I. Ballard and Ana M. Aguilar

7. Creating the Being of Inclusion in Organizations

Sarah J. Tracy, Robert J. Razzante, and Katrina N. Hanna

Part II Top-Down Approaches

8. The Politics of Inclusion and Exclusion among Professions and Professionals

Joshua B. Barbour, Shelbey L. Rolison, and Jared T. Jensen

9. Moving Beyond Inclusion: Lessons from the Graduate Certificate in Participatory Research at the University of North Carolina at Chapel Hill

Patricia S. Parker, Dorothy Holland, Jean Dennison, Sara H. Smith, and Melvin Jackson

10. Organizing for Sustainability: Including and Engaging Diverse Stakeholders

Rahul Mitra

11. Towards Financial Inclusion: Pitfalls in Illustrating and Discussing Financial Inclusion

Odile Vallée

12. Design of Meaningful Work in Diversity and Inclusion: Enactment of Inclusionary Engineering Design and Partnerships in Rural Ghana

Patrice M. Buzzanell

13. #CommSoWEIRD: The Question of Sample Representativeness in Interpersonal Communication Research

Walid A. Afifi Monica Cornejo

14. Organizing as a Tension Between Tradition and Innovation: Promoting Inclusion in Academia

Bernadette M. Gailliard, Shardé M. Davis, Jennifer L. Gibbs, and Marya L. Doerfel


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Marya Doerfel (Professor of Communication and Director of the Network Science Lab, School of Communication and Information, Rutgers University) examines social networks, community building, and organizational and community transformation. She has been funded by the National Science Foundation with recent peer-reviewed articles including Engaging Partnerships, The Story of Collective Action, (Un)Obtrusive Control in Emergent Networks, and Digitizing the Strength of Weak Ties.

Jennifer Gibbs (Professor of Communication, Co-Editor of Communication Research) investigates collaboration in global teams and other distributed work arrangements, as well as the social and organizational impacts of new technologies. She has published over 50 peer-reviewed journal articles and book chapters, as well as a recent book entitled Distracted: Staying Connected without Losing Focus.


'This edited volume gathers leading thinkers in communication who are dedicated to being, thinking, and doing what’s right…namely, getting on with the project of realizing a more just and inclusive future for modern organizations and societies.' -Ryan S. Bisel, University of Oklahoma, USA