274 pages | 56 B/W Illus.
In this innovative book, Antony Williams establishes a 'House' as the basic analogy for approaching many business issues, and its 'Rooms' as places to focus specialist consulting interventions. He details unique visual and active processes for each Room, and provides sturdy guidelines for conducting interventions based on vision, stage, role and action.
Our House has many 'Rooms', ushering complex business issues into one area at a time. They engineer attention to task and help your clients see, think and feel their way through issues. The reader is shown how to deal with specific organisational processes in each Room: memory and the past in the Attic; business foundations in the Cellar; preparing a meal the customer would love in the Kitchen; suppliers, maintenance and low-hanging fruit in the Garden; refreshing and making good the business in the Laundry; elimination and waste goes into the Toilet; frank talk and alignment at the Dining Table; the big systems picture on the Balcony; analysis in the Study; and conversation and connection in the Living Room.
A vital guide for professionals, Our House shows readers how to manage simple action methods that are vivid, clarifying, engaging and lead to high levels of alignment.
Chapter 1: The Front Door: welcome and directions; Chapter 2: The Innovation Hub: grow; Chapter 3: The Basement: foundations; Chapter 4: The Laundry: reform; Chapter 5: The Toilet: eliminate; Chapter 6: The Dining Room: align; Chapter 7: The Balcony: see systems; Chapter 8: The Living Room: connect, understand; Chapter 9: The Study: get clear; Chapter 10: The Attic: remember; Chapter 11: The Front Hall: Who's here? Will this work?