Outsourcing: A CIO's Perspective, 1st Edition (Hardback) book cover

Outsourcing

A CIO's Perspective, 1st Edition

By Oakie D. Williams

CRC Press

224 pages

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Hardback: 9781574442168
pub: 1998-04-13
$93.95
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Description

As global competition grows more fierce, companies continue to look for ways to increase their competitive edge without jeopardizing profit margins. Today's corporations are starting to realize the competitive advantage that Information Technology (IT) can bring to a company. These corporations are also realizing that staying current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CEO's are considering outsourcing as an alternative.

Written by a CIO who has successfully maneuvered through the outsourcing process, Outsourcing: A CIO's Perspective addresses the realistic expectations and the most commonly asked questions about IT outsourcing, while reviewing it's advantages and disadvantages. This text identifies key elements that can be used to assess the feasibility of securing a profitable and manageable outsourcing agreement. It provides a convincing case that even if the final decision is to not outsource, the result of the process will identify potential business improvement opportunities.

Table of Contents

Acknowledgements

Introduction

Why Outsource

Developing an Outsourcing Strategy

Forming a Partnership

Request for Proposals

Proposal Evaluations

Contracts

Negotiations

Personnel Considerations

Transitioning

When To Use Consultants

Partnership Management

Summary

Appendixes

A-Glossary

B-Sample Service Level Agreement

C-Request for Proposal Table of

D-Outsourcing COntract Outline

E-The Disaster of an Improperly Managed Partnership

Subject Categories

BISAC Subject Codes/Headings:
BUS042000
BUSINESS & ECONOMICS / Management Science
BUS083000
BUSINESS & ECONOMICS / Information Management
COM032000
COMPUTERS / Information Technology