1st Edition
Performance Management Systems A Global Perspective
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Performance management is the process by which organizations set goals, determine standards, assign and evaluate work, and distribute rewards. But when you operate across different countries and continents, performance management strategies cannot be one dimensional. HR managers need systems that can be applied to a range of cultural values.
This important and timely text offers a truly global perspective on performance management practices. Split into two parts, it illustrates the key themes of rater motivation, rater-ratee relationships and merit pay, and outlines a model for a global appraisal process. This model is then screened through a range of countries, including Germany, Japan, USA, Turkey, China, India and Mexico.
Using case studies and discussion questions, and written by local experts, this text outlines the tools needed to understand and ‘measure’ performance in a range of socio-economic and cultural contexts.
It is essential reading for students and practitioners alike working in human resources, international business and international management.
Chapter 1: Introduction – Performance Appraisal Systems in the Global Context (Arup Varma, Pawan Budhwar and Angelo DeNisi).
Part I – Thematic Chapters
Chapter 2: PMS policies and practices in MNEs’ (Dennis Briscoe & Lisbeth Claus).
Chapter 3: Rater Motivation: TBA
Chapter 4: Rater-Ratee Relationships (Shaun Pichler & Arup Varma)
Chapter 5: Feedback Processes (Avraham Kluger – Invited)
Chapter 6: Reward Systems (Barry Gerhart/James Beatty – Invited)
Chapter 7: Performance Management in Global Teams (Bradley Kirkman)
Chapter 8: A Model of the Appraisal Process (Kevin Murphy and Angelo DeNisi)
Part II – Country-wise Chapters
Chapter 9: PMS in the USA (Elaine Pulakos, Rose Mueller-Hanson, and Ryan O’Leary)
Chapter 10: PMS in Mexico (Anabella Davila and Marta Elvira)
Chapter 11: PMS in the UK (Paul Sparrow)
Chapter 12: PMS in Germany & France (Marion Festing)
Chapter 13: PMS in Turkey (Zeynep Aycan)
Chapter 14: PMS in India (Pawan Budhwar, Arup Varma & Jyotsna Bhatnagar)
Chapter 15: PMS in China (Fang Lee Cooke)
Chapter 16: PMS in S. Korea (Chris Rowley)
Chapter 17: PMS in Japan (Moto Morishima)
Chapter 18: PMS in Australia (Helen De Cieri)
Chapter 19: Conclusion - Analysis, Synthesis and Recommendations (Angelo DeNisi, Arup Varma, and Pawan Budhwar)
Biography
Arup Varma is Indo-U.S. Professor of Management Studies at the Institute of Human Resources and Employment Relations, School of Business, Loyola University Chicago. His research interests include performance appraisal, and expatriate issues.
Pawan S. Budhwar is a Professor of IHRM and Head of Work and Organisational Psychology Group at Aston Business School. UK. He is the Director for the Aston India Foundation for Applied Business Research and Aston Centre for HRs.
Angelo DeNisi is Dean of the A.B. Freeman School of Business and Albert Cohen Chair in Business at Tulane University. His research interests include performance appraisal, expatriate management, and work experiences of persons with disabilities.
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