Performance Management in the Public Sector: 2nd Edition (Paperback) book cover

Performance Management in the Public Sector

2nd Edition

By Wouter Van Dooren, Geert Bouckaert, John Halligan

Routledge

230 pages | 23 B/W Illus.

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Paperback: 9780415738101
pub: 2015-02-12
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pub: 2015-02-26
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Description

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine:

    • performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism;
    • the many definitions of performance and how it has become one of the most contested agendas of public management;
    • the so-called perverse effects of using performance indicators;
    • the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and
    • the future challenges and directions of performance management

Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Reviews

‘Politicians have reorganized public services on the assumption that performance data offers new possibilities for governance. There are few, if any, public management issues more important than how this data is used. Performance Management in the Public Sector offers the most accessible account of the complexities of this topic. It serves the need of the student and practitioner, while integrating and adding to the best research. In particular, the book offers a recipe for a positive, learning-based approach to performance management that is badly needed in practice. My first edition of this book has become dog-eared through repeated use, and I expect the second edition to be just as valuable.’ - Donald Moynihan is Professor of Public Affairs, Robert M. La Follette School of Public Affairs, University of Wisconsin, USA

‘An evenhanded, comprehensive, and crystal clear assessment of a prime topic in contemporary public management.’ - Mark Bovens, Utrecht University School of Governance, the Netherlands

‘This new edition builds sensitively on the comprehensive coverage of the first edition. Readers will be delighted to see an updated literature and a wealth of recent practical examples. This reaffirms this text as essential reading for anyone with an interest in performance management in the public sector.’ - Dr Ian Elliott, Senior Lecturer, Queen Margaret University, Edinburgh, UK

‘This book deepens our understanding of performance management, emphasising the contested nature of a concept that has become synonymous with management in general and human resource management in particular. MBA and HRM students will find this a valuable text.’ - Dr Bob Mason, Department of Management & Leadership, University of Ulster, Northern Ireland

Table of Contents

1.Introduction 2.Defining the Concepts 3.The History of Performance Management 4.Performance Measurement 5.Incorporation of Performance Information 6.The Use of Performance Information 7.Users 8.Non-use 9.The Effects of Using Performance Information 10.The Future of Performance Management

About the Authors

Wouter Van Dooren is Associate Professor of Public Administration at the research group Public Administration & Management of the Department of Political Science, University of Antwerp, Belgium. Research interests include performance measurement and management, the political dimensions of public administration, accountability and participation.

Geert Bouckaert is Professor at the Public Governance Institute of the KU Leuven, Belgium, and Visiting Professor at the University of Potsdam, Germany. He is President of the International Institute of Administrative Sciences (IIAS) (2013–16) and was the President of the European Group for Public Administration (EGPA) (2004–10).

John Halligan is Professor of Public Administration, Institute for Governance and Policy Analysis, University of Canberra, Australia. His research interests are comparative public governance and management, performance management and public sector reform.

About the Series

Routledge Masters in Public Management

Routledge Masters in Public Management is a series of original texts which offers students and practitioners a concise, coordinated and comprehensive learning resource.

The series benefits from a coordinated format, including the use of such pedagogical features as learning points, text boxes, annotated further reading and questions for further discussion. Each volume in the series stands in its own right as a textbook which is essential reading for a particular module in a public management degree scheme. Taken together, the series offers an integrated and up-to-date collection of core textbooks and supplementary reading that can provide the backbone of any student’s study of public management – whether based upon an MBA or MPA programme, a stand-alone course or through a period of individual study. Taking an expert look at an increasingly important and complex discipline, this is a groundbreaking series.

The resources represented in this series go beyond the “toolkit” or “recipe” format which does not reflect the way working in the public sector actually happens. Rather, the series encourages the reader to develop the core managerial skills and critical thinking required to excel in this discipline.

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUS041000
BUSINESS & ECONOMICS / Management
BUS074000
BUSINESS & ECONOMICS / Nonprofit Organizations & Charities