Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management, 1st Edition (Hardback) book cover

Phoenix Without the Ashes

Achieving Organizational Excellence Through Common Sense Management, 1st Edition

By Gary English

CRC Press

288 pages

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Hardback: 9781574442199
pub: 1998-05-29
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The quality management revolution has resulted in considerable trial and error as well as frustration. Here is a book that explores why many management trends don't translate into process improvement. It recommends establishing a condition of "rationality" as a guide and measure for all organizational and quality improvement efforts. Instead of imposing radical new "breakthroughs", Phoenix Without the Ashes: Achieving Organizational Excellence Through Common Sense Management suggests an approach that fits with the normal routines and operations of an organization in a way that makes sense.

Part One of this text discusses the nature of common sense, and of quality as a condition of organizational excellence. In Part Two, the elements that negatively affect quality improvement are explained from an operating management perspective. Part Three looks at the impediments to improvement set by organizational structures. Part Four discusses the relationship among leadership, motivation, and organizational excellence, and Part Five suggests a rational strategy for effective, enduring organizational improvement.

Managers in every industry will benefit from the information provided in Phoenix Without the Ashes.

Table of Contents

Common Sense and the Search for Improvement

Making Sense of Modern Management

Common Sense and Organizational Quality.

The Modern Challenge of Increasing Complexity

Excellent Knowledge and Organizational Rationality

Paradoxes and Problems in Management Perspective

The Paradox of Language

American Management Ideology

Authority and the Paradox of Control

Decision-Making and Organizational Irrationality

Structural Impediments to Improvement

Budgeting and Organizational Rationality

Framing the Organization

Routine as Rut and Groove

Silos, Hierarchy, and Organizational Learning

Management, Leadership, and Organizational Performance

Leadership, Coaching, and Quality

Managerial Leadership and Motivation

Common Sense and Elegant Control

Creating Organizational Excellence

Strategies for Change

Quality and Organizational Rationality

The Quest of Quality

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Management Science