With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Table of Contents
Workbook introduction- ILM Super Series study links; Links to ILM qualifications; Links to S/NVQs in management; Workbook objectives; Activity planner; Session A: Planning and controlling work processes- Introduction; Control systems; Stages in control; Summary; Session B: Planning and controlling the use of resources- Introduction; Controlling materials; Controlling quality; Controlling plant and equipment; Controlling work methods; Scheduling work flow; Control and people; Making your contribution; Summary;
Session C: Planning and controlling projects; Introduction; Project management; The germ of a project; Knowing what you want to achieve; Project planning; Project costs; Summary; Performance checks; Reflect and review;