160 pages | 19 B/W Illus.
The current healthcare system is under attack by market, government, and consumer forces. To stay solvent, organizations must be performing at the top of their game. This book provides detailed instructions to bring organizations to the next level of performance by teaching all the secrets straight from the healthcare consultant’s playbook in less than 100 days.
This book defines the coming challenges in the healthcare environment and provides a 10-step solution to develop the infrastructure for peak performance. These solutions include detailed implementation plans, software, reports, metrics, and the top projects that yield the highest financial rewards.
This is the first book of its kind to not just discuss the top strategies, but also provide step-by-step instructions to achieve results. The book defines the strategy, the tactics, the infrastructure, the targets, the solutions, the barriers, and the leadership required to achieve a high performing organization. With these simple instructions, any organization with the will to achieve a brighter future can be poised for success in the next decade in less than 100 days.
Chapter 1: The healthcare environment in the next decade – Sets the stage for how
the future will be different and the requirements for survival.
Chapter 2: Step 1 - Developing Leadership Alignment – Sets the stage for aligning
the leadership towards a common goal.
Chapter 3: Step 2 – Identifying the opportunity – sets the stage for showing the
opportunity with robust metrics and reporting tools.
Chapter 4: Step 3 - Restructuring your Project Management Office (PMO) – Sets the
stage for creating a project tracking system that is poised for
Chapter 5: Step 4 – Setting up your teams – Creating the human capital to set up the
never ending ATM.
Chapter 6: Step 5 - Non-labor – Sets the stage for the biggest opportunity outside of
labor for expense reductions.
Chapter 7: Step 6 – Labor – sets the stage for the fastest expense reduction
opportunity within most healthcare organizations.
Chapter 8: Step 7 - LOS – sets the stage to take advantage of reducing utilization of
Chapter 9: Step 8 – Retention – sets the stage to reduce turnover, often considered the
silent killer in healthcare expenses.
Chapter 10: Step 9 – Contracts – Sets the stage to reduce expenses in the easiest area
without touching FTE’s.
Chapter 11: Step 10 – Service and Quality – Develops plans to improve quality and
reduce expenses, while removing expenses at the same time in the value
Chapter 12: Changing your culture is not easy – discussed the important of having the right leader at the top.