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1st Edition

Practical Knowledge and Information Management




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ISBN 9781783303359
Published March 31, 2019 by Facet Publishing
208 Pages

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Book Description

This book provides a practical guide to implementing knowledge and information initiatives in the workplace. Drawing on case studies from practitioners in a range of different work environments, it will outline best practice, pitfalls and advice on a range of topics, including making the business case, audits, establishing communities of practice, building knowledge bases and knowledge capture.

Many workplaces have moved from providing research support to knowledge services. Practical Knowledge and Information Management will help professionals provide those services, to improve existing techniques for knowledge sharing and capture and to help transition from the more traditional library model. Chapters will be themed and based on case studies drawn from across the knowledge management community in the UK, Ireland and North America. Although not an edited collection, the book draws on contributions from workplaces in both the public and private sectors, including law, finance, Government, non-profit, academic and business.

Table of Contents

Practical Knowledge and Information Management

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Author(s)

Biography

Katharine Schopflin is an information professional with more than 20 years’ experience. She has worked in sectors ranging from media to government and in a range of information and knowledge management roles.

Matt Walsh is Global Knowledge Manager at Pearson.