Practical Research Methods for Nonprofit and Public Administrators, Second Edition, covers basic principles of research design, data collection, data analysis, reporting and ethical principles of research. The discussion describes the skills as they would be used in practice in a not-for-profit or public administration environment.
The book gives pragmatic instructions for designing research to ensure that results will be accurate and administrators can have confidence in them. It covers techniques to assure that researchers are measuring what they intend to measure and in a way that will be useful and manageable. Sampling methods to find out about larger populations are discussed as are survey, interview, and focus group data collection procedures. The book describes how Geographic Information Systems (GIS) are used to obtain information on the locations of service needs and providers and to draw maps showing these. Participatory research methods including community needs assessments and asset mapping are discussed. The book includes chapters on statistical analysis, visual displays of data, reporting of results and evaluation of programs. The use of computer programs for analyzing data is detailed and illustrated by examples. The appropriate software for analysis and mapping is discussed. A chapter updates the ethics and government requirements for research. Each chapter includes examples and exercises to enhance learning.
The book is intended for administrators in not-for-profit and public administration organizations, providing practical skills that can be used in many situations. It is also intended for use as a text in academic programs in administration and management.
SECTION I. Research in Nonprofit and Public Programs Chapter 1. Research in Public and Nonprofit Programs: The Basics Chapter 2. Measurement Chapter 3. Ethical Treatment of Research Subjects; SECTION II. Performance Measurement Systems: Their Design and Analysis Chapter 4. Designing Performance Measures and Monitoring Systems Chapter 5. Analyzing Performance Measures; SECTION III. Citizen Surveys Chapter 6. Selecting and Contacting Subjects Chapter 7. Questions and Questionnaires for Surveys and Interviews Chapter 8. Describing Relationships Among Variables Chapter 9. Generalizing From Research Data: Applying Inferential Statistics Chapter 10. Analyzing Interviews and Open-Ended Questions; SECTION IV. Programs and Community-Based Research Chapter 11. Research To Evaluate Programs Chapter 12. Community-Based Participatory Research Methods Chapter 13. Working With Geographic Information Systems Chapter 14. Communicating Findings