Although complexity is a phenomenon that confounds and challenges program managers across industry sectors, there is little information available that identifies the set of competencies managers need to complete their program successfully and deliver the benefits desired by stakeholders. Program Management Complexity: A Competency Model fills this
Complexity in Program Management. Background. Definition of Complexity and Its Key Concepts. Defining Project Complexity and Its Key Factors. Modeling and Managing Project Complexity. Program Complexity. A Competency Model for Program Managers. Introduction. Model Development. Model Overview. Model Validation. The Model. Performance Competencies. Personal Competencies. How to Use the Levin-Ward Program Management Complexity Model. Use by Organizations. Use by Program Managers. For Use by Prospective Program Managers. Appendices: Questions for Organizations. Questions for Program Managers. Use by Prospective Program Managers. A Suggested Project Plan for Implementing the Levin-Ward Program Management. Complexity Model. Use by Prospective Program Managers. Final Thoughts. References. Index.