Project Management Tools and Techniques: A Practical Guide, 1st Edition (Paperback) book cover

Project Management Tools and Techniques

A Practical Guide, 1st Edition

By Deborah Sater Carstens, Gary L. Richardson, Ronald B. Smith

CRC Press

466 pages | 144 B/W Illus.

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Description

A combination of art and skill that results in the balancing of project objectives against restraints of time, budget, and quality, effective project management requires skill and experience as well as many tools and techniques. Project Management Tools and Techniques: A Practical Guide describes these tools and techniques and how to use them, giving students the strong foundation they need to develop the skills and experience needed for a successful career in project management.

The first five sections discuss a typical project life cycle, and beginning with an introduction to project management in terms of the role it plays in the organization and how a business case drives the process. From this starting point, the various planning and control-oriented techniques described evolve this process through the life cycle from scope development to completion. The final section closes the discussion with a group of more contemporary topics labeled "advanced." These are essential tools that need to be in wide use but are still evolving in practice. Most of the chapters supply sample questions and exercises to help with a review of the material.

Each of the authors has extensive real-world experience in her or his respective professional areas with a combined experience of about 100 years. They have selected topics based on their valuation of the tool and its project management value. They present the material in such a way that the concepts can be applied to any project. Once this material is mastered, students will have a good overview regarding the basic planning and control actions required by a project manager. Also, this book will make a great reference guide that can be used by project managers and team members for years to come.

Reviews

"… step-by-step tools and techniques on the planning, execution and control of a project … invaluable for the novice/student."

—Prof. William A Moylan, PhD, PMP, Eastern Michigan University, Farmington Hills, USA

"… a very well written book. Simple, easy to follow, extremely practitioner and tool oriented and is very useful in real world from a novice user to most advanced user."

—Dr. Subramanyam Naidu Rayapati, IBM, Austin, Texas, USA

Table of Contents

ROLE OF THE PROJECT

Learning objectives

Overview

Reference

Role of the Project

Introduction

Section I—Role of the Project

Section II—Project Formulation Using Tools and Techniques

Section III—Developing Project Scope

Section IV—Tools and Techniques for Developing the Project Plan

Section V—Project Execution

Section VI—Advanced Tools and Techniques

Appendices Section

Summary

References

Project Management in a Nutshell

Introduction

Methodology

Project Requirements Definition

Workshops

Brainstorming

Understanding the Project Business Case

Project ranking matrix

How to Evaluate and Prioritize IT Project Proposals

Quality Management

Microsoft Project 2010

Challenging

References

Power and Politics

Root Cause of Power and Politics

Organizational Structures

Summary

References

PROJECT FORMULATION USING TOOLS AND TECHNIQUES

Learning Objectives

Overview

Picking the right projects

Introduction

Nonfinancial Decision Models

Summary

References

Gaining support for a project

Management Approach

Project Manager

Stakeholders

Project Sponsor

Project Charter

Summary

References

Section III: Developing project scope

Defining a Project

Scope Planning and Definition

Staffing and Team Management

Summary

References

Developing the work breakdown structure

Introduction

Defining project work units

Role and structure of the project WBS

WBS decomposition mechanics

Sample WBS

WBS numbering scheme

WBS structure model comparison

WBS dictionary

Other WBS views

Project templates

Project scope baseline

WBS design exercise

Summary

References

Activity estimating

Introduction

Cost Estimating

An Estimate for Digging a Hole

Definitional Process

Estimate Creation

Estimating Components

Estimating Checklist

Summary

References

TOOLS AND TECHNIQUES FOR DEVELOPING THE PROJECT PLAN

Learning Objectives

Overview

Model Schedule and Cost View

Chapter Sequence

Creating the Project Schedule

Introduction

Work Activities

Sequencing Activities

Software Modeling

Predecessor Relationship Codes

Work Unit Resources

Estimating Activity Durations

Developing the Project Schedule

MSP Schedule Generation Mechanics (Stage One)

Sample First Cut Schedule Problem

Results for the First Cut Plan

Critical Path

Summary

Supplementary Technical Reference

References

Creating the Project Budget

Introduction

Key Terms

Cost Allocation Mechanics Example

Budget Overruns

Cost Accuracy

Cost Capture Process

Resource Components

Resource Pool

Resource Analysis

Pool Project Example Problem

Dealing with Murphy’s Law

Variability Sources

The Total Project Budget

Summary

Practice Exercise

References

Introduction to Risk

Risk Management

Formal Risk Legislation

Project Risk Management

Risk Identification

Risk Register

Summary

References

Creating a Viable Project Plan

Plan Tweaking Strategies

Summary

References

Finalizing the Project Plan

Reviewing the Project Plan Components

WBS Control Structure

Reserve Funds

Budget Structure and Format

Management Control Structure

Budget Categories

Project Repository

Final Project Plan Format

Communicating The Plan

Planning Stage Close

References

PROJECT EXECUTION

Key Performance Indicators

Earned Value

Status Tracking

Influencing Project Outcomes

Integrated Change Control and Scope Management

Resource Leveling

Summary

Key Performance Indicators

Introduction to KPIs

Developing KPIs and KPQs

Metrics, Measures, Critical Success Factors, and KPIs

Selecting KPIs

Analytical Hierarchy Process

KPIs as Individual Performance Measures

Data Collection

KPI Graphics

Summary

References

Chapter 15 Earned Value Management

Introduction

Basic EV Principles

EV Framework

EV Notation

EV Core Status Formulas

Gantt Bar Example

Critical Ratio

Performance Evaluation and Forecasting Parameters

MSP Mechanics

Using a Spreadsheet Plan to Calculate EV Parameters

EV Earning Rules

Labor Efficiency and Rate Analysis

Earned Schedule

EV Work Unit Component Interpretation

Project Operational Data Repository

Summary

References

Other Earned Value Reference Sources for Further Reading

Project Tracking Status

Introduction

Status reports

Issue log

Project Plan Communications

Project Statistics and Baselining

Text-Based Reports

Visual Reports: Excel

Visual Reports: Visio

Summary

References

Techniques to Influence the Project Outcome

Introduction

Scope Management

Project Management

Schedule Management

Summary

References

Integrated Change Control

Introduction

CRs and change boards

CM in ICC

ICC process

ICC costs

Summary

References

Resource Leveling

Introduction to resource leveling

Managing resource leveling

Resource leveling reallocation examples

Summary

References

ADVANCED TOOLS AND TECHNIQUES

Variable Time Analysis

Simulation Modeling

Risk Mechanics

Team Tools

Enterprise PMO

Summary

Variable Time Project Planning

Introduction

PERT History and Theory

PERT Mechanics

Project Schedule Range Quantification

Triangular Distributions

Using Macros for Calculation

Summary

References

Simulation Modeling

Introduction to Simulation Modeling

Monte Carlo

Executing the Model

Summary

References

Risk Mechanics

Risk Management

Risk Analysis

Risk Response Planning

Risk Monitoring and Control

Summary

References

Team Tools: RAM Charts and Staffing Profile

Organizational Definition

Roles and Responsibilities Matrix

Tracking Tools and Techniques

Project Close-Out

Summary

References

Enterprise Project Management Office

Introduction

Project, Program, and Portfolio Management

Prioritize Projects to Align with Strategic Plans

Moving to the Enterprise Project Management Office (or the Rough Road Going from Point "A" to Point "B")

Summary

References

Appendix A: MS Project Lab Assignment: A Life Cycle View

Appendix B: MSP 2010 Commands

Appendix C: Templates

Appendix D: MS Project Add-In Utilities

Appendix E: Variable Time Macro

Appendix F: Text Support Systems

Index

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
TEC009000
TECHNOLOGY & ENGINEERING / Engineering (General)
TEC009060
TECHNOLOGY & ENGINEERING / Industrial Engineering
TEC029000
TECHNOLOGY & ENGINEERING / Operations Research