With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Workbook Introduction: ILM Super Series study links; Links to ILM qualifications; Links to S/NVQs in Management; Workbook objectives; Activity planner; Reports-what and why? Introduction; What is a report?; Objectives of reports; The users of reports; The structure of a report; Types of reports; Summary; The report writing process: Introduction; What's special about presenting reports; The report writer's toolkit; Get the task into focus; Plan your work; Research and analyse the facts; Select the appropriate structure; Manage the content; Write your report; Summary; Gathering and presenting information: Introduction; Obtaining facts; Conducting your own investigations; Analysing numbers; Drawing conclusions and making recommendations; Presenting information; Using appendices; Summary; Writing an ILM Certificate project report; Performance checks; Reflect and review.