An Interdisciplinary Critical Analysis
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Offering strategies for a new generation of administrative systems, this book explores the impact of recent managerial reforms and shifting societal values on the stability, legitimacy, and progress of democratic governments. The chapters highlight innovations in consumer communication management and marketing, evolving methods of policy planning,
Table of Contents
1. The Legacy of Public Administration: Background and Review Part I: Politics and Policy Analysis: Players and Interests in the Governing Process 2. Economic Versus Social Values and Other Dilemmas in Policy Making 3. Toward More Democratic Governance: Modernizing the Administrative State in Australia, Canada, the United Kingdom, and the United States 4. Accountability in New Public Management: An Elusive Phenomenon? 5. Governing in a Market Era: Alternative Models of Governing 6. The Quest for Collaboration: Toward a Comprehensive Strategy for Public Administration Part II: Social and Cultural Analysis: Values, Ethics, and Information Revolution in the Administrative Process 7. The Meaning of Work for Public-Sector Versus Private-Sector Contents Employees 8. New Ethical Challenges Under the New Reform Movements in the Public Administration Sector 9. Public Administration-The New Generation: Management in High-Information-Level Societies 10. The Digitized Health Service: A Theoretical Framework for Public Administration 11. Can Competition Transform Public Organizations? European Attempts to Revitalize Hospitals Through Market Mechanisms Part III: Organizational and Managerial Analysis: A Business Management Approach for the Public Sector 12. Some Organizational Learning About Change: Effective and Timely Change Are Not Oxymoronic in the Public Sector 13. The Organization of Chaos: The Structure of Disaster Management 14. Consumer Communications Management and Public Administration: A View from the Business Bridge 15. Toward Comprehensive Reform of Israel's Education System Part IV: Synthesis and Summary: Current Trends and the Way Forward 16. Public Management and Governance: Emerging Trends and Potential Future Directions