2nd Edition

Public Productivity Handbook



ISBN 9780824747213
Published February 20, 2004 by CRC Press
1324 Pages

USD $450.00

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Book Description

Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.

Table of Contents

Mastering Public Productivity and Performance Improvement: From A Productive Management Perspective, M. Holzer and S.-H. Lee
Public Productivity in the Classical Age of Public Administration, H.L. Schachter
Citizen-Driven Government and Performance, K. Callahan
Decision Making and Managerial Capacity in the Public Sector, G.A. Gianakis
Public Sector Values and Productivity, M. Van Wart
Privatization, M. Holzer and H.-S. Kang
Public Management of Privatization and Contracting, J.A. Raffel and D.A. Auger
Productivity Barriers in the Public Sector, D.N. Ammons
The Implementation Game, E.M. Berman
Government Reinvention, B.A. Cigler
Productivity and Ethics: The Leadership Challenge, J.S. Bowman and R.L. Williams

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