QS-9000 Handbook: A Guide to Registration and Audit, 1st Edition (Hardback) book cover

QS-9000 Handbook

A Guide to Registration and Audit, 1st Edition

By Jayanta Bandyopadhyay

CRC Press

256 pages

Purchasing Options:$ = USD
Hardback: 9781574440119
pub: 1996-04-01
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Here is a survival strategy for suppliers to the automotive industry. With QS-9000 serving as the new harmonized quality systems requirement of internal and external suppliers for Chrysler, Ford, General Motors, as well as other automobile and truck manufacturers and assemblers, the QS-9000 Handbook is your practical guide for achieving registration.

Any company that wishes to achieve registration, must provide evidence of quality production to third-party audits of the registrar. The QS-9000 Handbook will do just that as well as show you how to document your quality systems, train personnel in quality, and improve the effectiveness of any independent quality assurance functions inside your operation.

Table of Contents


International Standards for Quality

Development of QS-9000 Quality Systems Requirements

QS-9000 Quality Systems Requirements

Architecture of QS-9000 Quality Systems

QS-9000 Registration

QS-9000 Third Party Registrars

QS-9000 Registration Mandates

Who Should Register to QS-9000 Quality Systems?

Opportunity with QS-9000 Registration


Overview Of QS-9000 Quality Systems Requirements

The QS-9000 Model

Section I: ISO-9000 Based Requirements (overview of all 20 sections of ISO-9001)

Section II: Sector Specific Requirements

Production Part Approval Process

Continuous Improvement

Manufacturing Capabilities

Section III: Customer-based Requirements

General Motors Specific Requirements

Ford Specific Requirements

Chrysler Specific Requirements

Truck Manufacturers Specific Requirements

How to Read and Interpret the Standards


QS-9000 Quality Assurance System

Requirements of the Quality Assurance System

Quality Policy

Quality Management

Quality System

Total Quality Management (TQM) and QS-9000 Model

Scope and Application of QS-9000 Registration


Documenting A QS-9000 Quality Assurance System

A Pyramid Model with Three Tier Documentation

Tier One: The Quality Manual-The Format of a Quality Manual

Tier Two: Departmental Procedures

Tier Three: Work Instructions

Guidelines for Writing Procedures and Work Instructions

Flow Charting a Procedure


Preparation For QS-9000 Registration

Developing a Responsibility Matrix

Pre-assessment Audit

Responsibility for Writing Quality Manuals and Procedures

Developing Document Control

Establishing Internal Auditing

Preparing a Time Table for QS-9000 Registration

Estimating the Cost of QS-9000 Registration


Quality Audit For QS-9000 Registration

Purpose and Types of Quality Audit

Third-Party Quality Audits for QS-9000 Registration

Third-Party Audit Process:

Third-Party Auditors for QS-9000 Registration

Qualification for QS-9000 Auditors

QS-9000 Quality Systems Assessment Process


Internal Audit For QS-9000 Implementation

Essential Elements of an Effective Internal Audit System

Scheduling Internal Quality Audit Activities

The Internal Audit Team

The Team Leader (Lead Assessor)

Developing Checklist of Items to be Audited

Review of Quality Assurance Documents

Conducting the Audit

Auditing Techniques


Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control