QS-9000 Handbook : A Guide to Registration and Audit book cover
1st Edition

QS-9000 Handbook
A Guide to Registration and Audit

ISBN 9781574440119
Published April 1, 1996 by CRC Press
256 Pages

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Book Description

Here is a survival strategy for suppliers to the automotive industry. With QS-9000 serving as the new harmonized quality systems requirement of internal and external suppliers for Chrysler, Ford, General Motors, as well as other automobile and truck manufacturers and assemblers, the QS-9000 Handbook is your practical guide for achieving registration.
Any company that wishes to achieve registration, must provide evidence of quality production to third-party audits of the registrar. The QS-9000 Handbook will do just that as well as show you how to document your quality systems, train personnel in quality, and improve the effectiveness of any independent quality assurance functions inside your operation.

Table of Contents

International Standards for Quality
Development of QS-9000 Quality Systems Requirements
QS-9000 Quality Systems Requirements
Architecture of QS-9000 Quality Systems
QS-9000 Registration
QS-9000 Third Party Registrars
QS-9000 Registration Mandates
Who Should Register to QS-9000 Quality Systems?
Opportunity with QS-9000 Registration
Overview Of QS-9000 Quality Systems Requirements
The QS-9000 Model
Section I: ISO-9000 Based Requirements (overview of all 20 sections of ISO-9001)
Section II: Sector Specific Requirements
Production Part Approval Process
Continuous Improvement
Manufacturing Capabilities
Section III: Customer-based Requirements
General Motors Specific Requirements
Ford Specific Requirements
Chrysler Specific Requirements
Truck Manufacturers Specific Requirements
How to Read and Interpret the Standards
QS-9000 Quality Assurance System
Requirements of the Quality Assurance System
Quality Policy
Quality Management
Quality System
Total Quality Management (TQM) and QS-9000 Model
Scope and Application of QS-9000 Registration
Documenting A QS-9000 Quality Assurance System
A Pyramid Model with Three Tier Documentation
Tier One: The Quality Manual-The Format of a Quality Manual
Tier Two: Departmental Procedures
Tier Three: Work Instructions
Guidelines for Writing Procedures and Work Instructions
Flow Charting a Procedure
Preparation For QS-9000 Registration
Developing a Responsibility Matrix
Pre-assessment Audit
Responsibility for Writing Quality Manuals and Procedures
Developing Document Control
Establishing Internal Auditing
Preparing a Time Table for QS-9000 Registration
Estimating the Cost of QS-9000 Registration
Quality Audit For QS-9000 Registration
Purpose and Types of Quality Audit
Third-Party Quality Audits for QS-9000 Registration
Third-Party Audit Process:
Third-Party Auditors for QS-9000 Registration
Qualification for QS-9000 Auditors
QS-9000 Quality Systems Assessment Process
Internal Audit For QS-9000 Implementation
Essential Elements of an Effective Internal Audit System
Scheduling Internal Quality Audit Activities
The Internal Audit Team
The Team Leader (Lead Assessor)
Developing Checklist of Items to be Audited
Review of Quality Assurance Documents
Conducting the Audit
Auditing Techniques

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