1st Edition

Qs-9000 Registration and Implementation

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ISBN 9780824798086
Published September 4, 1996 by CRC Press
288 Pages

USD $39.95

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Book Description

Focuses on the improvement of quality, customer satisfaction and profitability. The text provides a proven, step-by-step method for achieving QS-9000 registration economically and efficiently: TAP-PDSA (Train, Analyze and Plan-Plan, Do, Study, Act). It delineates successful registration efforts conducted by the author using the TAP-PDSA approach.

Table of Contents

TAP-PDSA - the engine; behind the wheel; put it in gear; step on the gas; the drive; driving between the lines; dealer selection; the owner's manual; on the road again.

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