The need for quality assurance in construction is now widely accepted. As a result, pressure is currently being applied to contractors and those offering professional services to demonstrate QA capability prior to commission. This book, written by experts in the field of quality management, shows how construction companies can effectively apply QA within their own organization. It pinpoints the real benefits to be gained from developing well-structured systems and offers practical guidance on implementation techniques. Inevitably, quality management standards play an important role in helping to define the requirements of any QA system. With this in mind the authors provide a detailed analysis of ISO 9000 - 1994 and its implementation. The text is complemented by numerous diagrams and examples and is essential reading for all construction professionals concerned with quality.
Biography
Brian Thorpe has retired from full time quality management employment, but continues to write new training material, and provide quality management training and consultancy. Peter Sumner is currently working as the Head of the Quality Management Division at a firm of design consultants in the North of England. John Duncan is currently engaged as a Regional Director within a multi discipline consulting engineering organization.
’... clear layout and helpful chapter headings to guide the user through the subject.’ Quality World ’The book is very well structured and presented for the benefit of the reader.’ ASI Journal
