344 pages | 177 B/W Illus.
This book introduces fundamental, advanced, and future-oriented scientific quality management methods for the engineering and manufacturing industries. It presents new knowledge and experiences in the manufacturing industry with real world case studies. It introduces Quality 4.0 with Industry 4.0, including quality engineering tools for software quality and offers lean quality management methods for lean manufacturing. It also bridges the gap between quality management and quality engineering, and offers a scientific methodology for problem solving and prevention. The methods, techniques, templates, and processes introduced in this book can be utilized in various areas in industry, from product engineering to manufacturing and shop floor management. This book will be of interest to manufacturing industry leaders and managers, who do not require in-depth engineering knowledge. It will also be helpful to engineers in design and suppliers in management and manufacturing, all who have daily concerns with project and quality management. Students in business and engineering programs may also find this book useful as they prepare for careers in the engineering and manufacturing industries.
1: Fundamentals of Manufacturing. 2. Quality Management in Manufacturing. 3. Principle-based Quality Management. Quality Management and Quality Engineering. Scientific Problem Management. 6. Preventive Quality Management. 7. Customer Relationship Management. 8. Scientific Quality Planning. 9. Structured Quality Deployment. 10. Self-Improvement of Quality. 11. Lean Quality Management. 12. Perceived Quality for Premium Brand. 13. Software Quality Management in Manufacturing. 14. Quality 4.0 with Industry 4.0.