Quality Matters: Seeking Confidence in Evaluating, Auditing, and Performance Reporting, 1st Edition (Hardback) book cover

Quality Matters

Seeking Confidence in Evaluating, Auditing, and Performance Reporting, 1st Edition

By John Winston Mayne

Routledge

332 pages

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Hardback: 9780765802569
pub: 2004-12-31
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pub: 2018-12-12
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Description

Information--regular, systematic, reliable--is the life-blood of democracy and the fuel of effective management. Surely today there is no problem with information, for this is the age of information overload. It pours onto our computer screens and out of our printers. Indeed, many governments claim, often with some justification, to be more open and transparent than ever before. But what if the life-blood is contaminated, or the fuel polluted? Then the body politic sickens and the engine of public management runs rough. It is the vital issue of the quality of the information we receive that this book addresses. Quality Matters compares approaches across different jurisdictional settings and across three different types of information evaluation. The chapters describe and analyze quality assurance in a number of countries and within a variety of international organizations. These have been selected either because they are widely considered to be leaders in evaluating information or because they have experience with assuring quality information that can instruct others. Contributors are from Australia, Canada, the European Union, France, the Netherlands, New Zealand, Sweden, Switzerland, United Kingdom, United States, and the World Bank. This pioneering study analyzes practices for assuring the quality of evaluation, performance auditing, and reporting in the face of political, organizational, and technical obstacles. A final chapter addresses the extent to which quality assurance systems become bothersome rituals or remain meaningful mechanisms to ensure quality control. This well-structured volume will be of particular interest to policymakers and adds much to the literature on program evaluation and performance auditing.

About the Series

Comparative Policy Evaluation

The Comparative Policy Evaluation series is an interdisciplinary and internationally focused set of books that embodies within it a strong emphasis on comparative analyses of governance issues—drawing from all continents and many different nation states.  The lens through which these policy initiatives are viewed and reviewed is that of evaluation.  These evaluation assessments are done mainly from the perspectives of sociology, anthropology, economics, policy science, auditing, law, and human rights. Thebooks also provide a strong longitudinal perspective on the evolution of the policy issues being analyzed.

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Subject Categories

BISAC Subject Codes/Headings:
POL000000
POLITICAL SCIENCE / General
POL028000
POLITICAL SCIENCE / Public Policy / General