Rail Human Factors around the World : Impacts on and of People for Successful Rail Operations book cover
1st Edition

Rail Human Factors around the World
Impacts on and of People for Successful Rail Operations

ISBN 9780415644754
Published September 13, 2012 by CRC Press
868 Pages

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Book Description

The rail human factors/ergonomics community has grown quickly and extensively, and there is much increased recognition of the vital importance of ergonomics/human factors by rail infrastructure owners, rail operating companies, system developers, regulators and national and trans-national government. This book, the third on rail human factors, is drawn from papers presented at the Lille 3rd International Conference on Rail Human Factors. The contributions cover the range of human and organisational issues on the railway, from driving to signalling and control to maintenance and engineering work, to passengers and security issues such as trespass, and address improvements in safety, reliability, use of capacity, efficiency and quality.

The book represents the best of recent work in rail human factors, and starts to define the framework for the next few years. As well as the human factors areas listed above, the conference and thus the book are notable for sessions on simulation in rail human factors and on human factors in metro design and operation. The book also reflects the increased attention being paid to, and developments in, understanding all aspects of rail stakeholders’ behaviour, and also the contribution of ergonomics/human factors to innovative network control systems which will enhance reliability, safety and use of capacity.

The book will be of interest to a number of groups: those working in the rail sector from a human factors point of view; the larger rail industry and related bodies generally; and in terms of transferrable knowledge to ergonomists and human factors specialists working in other industries.

Table of Contents


Keynote: The third age of human factors: From independence to interdependence
E. Hollnagel

Rail safety, human reliability, accident reporting and rules

The classification and analysis of railway incident reports
W.H. Gibson, A. Mills & S. Hesketh

“A posteriori” analysis of occupational accidents: A new casual analysis approach
C. Blatter, G. Tirilly, S. Barthelme, S. Leblois & M. Mazeau

(Why) are Dutch cargo trains 2.6 times more often involved in SPADs compared to passenger trains?
R. van derWeide, H.F.L. Frieling & D.W. de Bruijn

How much regulation should there be? Rules and their application in three different fields of railway work
J.Weichbrodt & G. Grote

Human factors aspects of enforcement decision making
J. Mawhood

Investigating assistance provision to disabled rail users
J. Cardell, S. Idris & P.Wilks

Human reliability management software and audit plan of human factors in highly automated railway systems
P. Calvo Holgado, B. Gil de Egea & C. García Suárez

Human factors in the railway system safety analysis process
M. Hammerl & F. Vanderhaegen

Development, use and usability of TRACEr-RAV (Technique for Retrospective Analysis of Cognitive Errors for Rail, Australian Version
C. Caponecchia, M.T. Baysari & A.S. McIntosh

Can the concept of organisational drift help explain the degradation of safety performance that may be observed during re-franchising?
P. Leach & J. Berman

Simulation for rail human factors

Determining the effect of simulator configuration in a VR train driver system
T.K. Yates & S. Sharples

Efficient control of passenger railways: Testing advice and information systems in a driving simulator
T. Albrecht & C. Gassel

Rail simulations to study human reliability
F. Vanderhaegen

Assessment of train drivers’ performance in a driving simulator
C. Maag & M. Schmitz

Simulator tests of a harmonised European driver’s desk
M. Rentzsch, D. Seliger, D. Miglianico & D. Georget

From a testing laboratory for railway technical components to a human factors simulation environment
M. Hammerl, M. De Filippis, I. Steinhäuser, C. Torens, O. Gantz, M. Meyer zu Hörste & K. Lemmer

Uploading to the MATRICS: Combining simulation and serious gaming in railway simulators
J. van Luipen & S. Meijer

Development of software add-on tools for enhancing the capabilities of train driving simulators
M. Schmitz & C. Maag

Human factors integration in rail simulators
B. Gil de Egea, P. Calvo Holgado & C. García Suárez

Ergonomics design and human factors integration in the railway

A case study of human factors integration in the rules change process
T. Luke & K. Bonsall

Integration in design projects – delivering the return on investment
E. Grimes, K. Wright & G. Hillier

Embedding good human factors in complex multi-disciplinary engineering projects
G. Hillier, K. Wright & E. Grimes

Involving end users in the light rail cab design. A global approach
J.R. Ruiz-Rodríguez, J.S. Solaz, D. Miglianico, L. de Victoria, H. de Rosario, B. Mateo & A. Soler

3D virtual environments in rail ergonomics
T. Sobkow & K. Wright

Case studies in the specification and design of interim control points
R.Waterhouse & J. Robinson

From buttons for fingers towards graphics for brains; history and future of ticket vending machines
L. Verhoef

Investigating presentation of rail specific spatial information on handheld computer screens
Y. Dadashi, S. Sharples, J.R.Wilson &T. Clarke

Usability testing for German railway HMIS: A chance to optimize software engineering
F. Feldmann & M. De Filippis

Emergency whiteboard design for Network Rail
A. Parkes & N. Carroll

Preparation for the rollout of the GB GSM-R system
G. Morrisroe

Human factors and the metro and light rail

Human factors and London Underground: Past, present and future
J.Wackrow & A. Slamen

Developing the in-cab signalling display for the Victoria Line

Effective human factors integration in the design of a signalling and train control system for the metro rail industry
S. Heape & C. Lowe

Human error analysis of signal and point maintenance assets: An overview of the process for validation of quantification of potential human errors
P. Traub & J.Wackrow

The use of style guides to support user interface design in the metro rail industry
D. Lock, M. Kazem & S. Heape

Rail signalling and control human factors

Measuring situation awareness in rail signalling
D. Golightly, N. Balfe, S. Sharples & E. Lowe

A systems approach to the assessment of mental workload in a safety critical environment
A. Pretorius

Signaller forms automation: The ultimate irony of automation
N. Balfe, E. Lowe, R. Abboud, Y. Dadashi, R. Bye & P. Murphy

The application of cognitive work analysis in rail
L. Millen, S. Sharples, D. Golightly & N. Balfe

Effects of level of signalling automation on workload and performance
N. Balfe, J.R.Wilson, S. Sharples & T. Clarke

An analysis of the usability of a planning algorithm: An empirical study in The Netherlands Railways
R.J. Jorna,W. vanWezel & J. Bos

Operative tests of a new system for train traffic control
G. Isaksson-Lutteman, A. Kauppi, A.W. Andersson, B. Sandblad & M. Erlandsson

Signaller workload exploration and assessment tool (SWEAT)
P. Shanahan, D. Gregory & E. Lowe

Development and implementation of a predictive tool for optimizing workload of train dispatchers
M. Zeilstra, D.W. de Bruijn & R. van derWeide

Train driver performance, driving aids, train cab HMI and level crossings

Red means stop, doesn’t it? A human factors trial of a UK train safety system driver-machine interface
A. Scott & H. Gibson

Feasibility of head up displays in driving cabs
K. Davies, P. Thorley, M. Thomas & H. Gibson

LED’s make rail better
D.W. de Bruijn & H.F.L. Frieling

“By the seat of their pants” cues and feedback used by train crew
N. Doncaster

Future train cab interface design: Development of a model to support driver situation awareness
M.S. Young & D.P.J. Grenier

Using a model of train driver performance to investigate the contribution of human factors to rail incidents
H. Blanchard & E. Lowe

Improving driver management – supporting driver managers
P. Leach & J. Berman

Simulation in junction signalling design
J. Aitchison, K. Davies, P. Cavanagh, M. Bendig, M. Thomas & K. Boak

The development of a visibility tool to support sign and signalling work on the railway
A. Peron, E. Lowe, C. Turner, T. Troscianko & P.G. Lovell

Further development of a route drivability assessment tool: Improving usability and supporting incident investigation
A. McKenzie-Kerr,W.I. Hamilton, P. Townsend & E. Lowe

Another train coming:Warnings at automatic level crossings
J. Heavisides, M. Barrett & S. Hesketh

Rail road safety audit checklist on grade crossings in Iran
M.R. Keymanesh &A.R. Arjroody

Rail engineering work and maintenance

Principles for protecting rail engineering work – challenges for the human factors community
A. Schock, B. Ryan & J.R.Wilson

Assessing safety impact of process change
R. Ollerenshaw & P. Murphy

Identification of resilience factors in rail engineering work
P. Ferreira, T. Clarke, J.R.Wilson, S. Sharples & B. Ryan

Patrolling excellence: Implementing behaviour change in a maintenance delivery team
F. Kenvyn & N. Hattotuwa

What is ‘concentrated effort’? Can it be applied safely to tasks undertaken in the red zone?
L. Sutton & E. Lowe

Protection of track work and maintenance of way personnel on Canadian railways
D. Roosenboom

Competence, behaviour, training, fatigue and communications

“More effective supervision, please!”
C.E. Dickinson

Reaping the benefits – How railways can build on lessons learned from Crew Resource Management
B. Klampfer, E. Grey, A. Lowe, B. Hayward & K. Brandford

The assessment and management of errors in a simulator: A rail-based case study
K. Bonsall & J. Pitsopoulos

Dipping into organisational change: The do’s and don’ts
T. Farrington-Darby, J. McNamara & E. Courtney

The impact of social networks, work pressures and decision latitude
on site manager’s safety vs. productivity behaviours
N. Hattotuwa

Is conflict good?
E. Courtney

Personality traits and cognitive abilities of manual ultrasonic operator performance
A. Bell, G. Munley, K. Rowley, B. McGrath & H. Bainbridge

Psychometric testing in the railway: Getting the right tools for the job
J. McNamara

European legislation and occupational psychological evaluation of train drivers and other safety related personnel
S. Elatri

Leading practice in rail training and competence management
J. Pitsopoulos & R. Luckins

Training line managers in the art of human factors investigation
E. Lowe

Awareness and attention training for railway signallers
R.E. Luther & E. Lowe

Evaluating options for the formalisation of railway safety critical communications
C. Turner, A. McKenzie-Kerr, J. Peters, H. Gibson, A. Scott & E. Lowe

Findings of an industry wide railway communications survey
C. Turner, A. McKenzie-Kerr, J. Peters, H. Gibson & A. Scott

Mitigating the effects of monotony: The role of task complexity
N. Dunn & A. Williamson

Sleep, fatigue and hours of work of French train drivers
P. Cabon, V. Lancelle, R. Mollard, J.Y. Grau, C. Blatter, M. Kaplan, M.P. Severyns & G. Tirilly

Level of automation: Effects on train driver vigilance
P. Spring, A. McIntosh, C. Caponecchia & M.T. Baysari

Supporting the passengers and public

Facilitating shared expectations between passengers and front-line staff
J. Stafford, G. Pettersson & S. Neath

Evacuation from trains – the railway safety challenge
L. Kecklund, I. Anderzén, S. Petterson, J. Haggstrom & B.Wahlstrom

Investigating assistance provision to disabled rail users
J. Cardell, S. Idris & P.Wilks

High density boarding and alighting: How do people really behave? A psycho-physical experiment
I. Rowe & N. Tyler

Providing better information during temporary timetable changes

Author index

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